Gladys Coco Email & Phone Number

Argentina

Buenos Aires

Manage the Systems department providing technological support and providing services to the users of the HQ offices and the 100 cliínicas throughout the country, Uruguay, Chile, Guatemala and Peru. Management of company's technology projects.Some outstanding projects and initiatives:Take over and technological transition Fresenius Argentina today Nefra.Due Diligence related to the acquisition of Fresenius Argentina, Peru, Guatemala and Curacao.Take over and technological transition among the companies of Olmos Group, Diaverum Argentina, Nephrology (ITAC), and Avalian.Project Manager of HIS implementation project in RED DIALMED and Nefra (Argentina, Peru, Guatemala and Curacao), Guatemala and Curacao).PM of SAP implementation in RED DIALMED and Nefra.PM of Implementation of stock management system in RED DIALMED.PM of Digitalization of Medical Records.PM of Implementation of an Invoicing System.PM of Systems integration among Group companies.Implementation of Disaster Recovery Site.Opening of the new transplant clinic with nine high complexity floors from its foundations (new systems: HIS, RIS, etc.), new processes, interfaces, cabling, datacenter, telecommunications, etc.).Negotiation and generation of new contracts with Telcos with new benefits for the Group. Moving RED DIALMED Headquarters offices and new Datacenter.Implementation of new technologies: 365, clouding, MPLS, Fortinet, etc.Implementation of a First Level Technical Support Center.

Local team supervision.Manage the contracts execution of IT Outsourced services. Nogotiate and supervise to ensure suppliers compliance. Project Manager of systems implementations. Work together with the countries of the region and with headquarters to execute IT plans.Answer the IT demmands from Practical Teams, Headquarter and Region.Manage the assets (hardware and software) and inputs related with IT according with business needs and within the current politics. Manage control services (guarantees, hardware/software maintenance, telecommunication connections, corparte services).Provide professional support to the Business International Partners of each Practical Team, to the Direction Committee, to the IT Regional Director and to the Practical team. To be part of development and execution of IT annual plan and annual budget.Execute IT projects properly and on time having special attention communicating each projects phases. Understand business needs and solutions aligned with the global and regional Firm strategy and the approved budget.

Supervision of Infrastructure and Applications Teams. Leading, organizing and controlling the performance of local support structures for the Southern Cone. Participation in the development and execution of the annual IT plan.Planning, executing and controlling the annual budget.Asset and IT supply management (hardware and software) according to business requirements and within current policies.Service control management (guarantees, hw/sw maintenance, communication links, corporate services).Managing the Oracle eBusiness Suite instance and interaction with ITSS, ETS, PMO, Infosys, Quanam and IT Regional Director.IT services contract management.Contributing to users’ satisfaction with IT services, with a strong focus on communication skills, within the framework of current policies. Professional support to Business Unit General Managers, CAO, IT Regional Director and divisions providing solutions to their requirements.Providing response to IT consults performed by divisions or HQ.Performing the Project Manager role in the implementation of systems.Executing IT projects in a timely and a proper manner focusing on communication both during the launch and execution stages, identifying and quantifying their impact on the business.Having a clear understanding of the business needs and providing solutions to meet those needs in line with budget requirements as well as Emerson’s global and regional strategies.Promotion of Shared Services process standardization within the framework of market practices.Translating functional specifications and business needs to technical teams and vice versa.

Coordination and supervision of the following work groups from Infrastructure to Operation Management: Servers Administration, Frontend Technical Support, Datacenter Operation, EAI and Logistic area, leading a team of 25 people.Responsible for the definition, administration and maintenance of the infrastructure of 6 datacenters, 200 supermarkets, 3 distribution centers and 3000 final users installed with 500 servers, 20 TB of storage, and 3000 workstations. Guaranteeing the operation, monitoring and backup of the systems and the company information.Responsible for the development and administration of the interfaces among the company systems.Responsible for technical equipment purchase and renovation, stock maintenance and logistics. Hardware and software purchase evaluation and definition.Responsible for corporate e-mail.Responsible for software homologation, application maintenance and control and licensing expiration.Responsible for definition, control and documentation of hardware and software standards.Responsible for capacity planning of the infrastructure on the basis of the business vision.Participation and collaboration in all the technology projects of the company.Preparation and control of the sector budget.Responsible for training.In charge of the relations with the area suppliers.Responsible for team work altogether and coordination with compatible areas of companies belonging to the same Holding.CSM (Customer Service Manager): Coordination and control of the Microsoft Premier Support.

Ingeniera En Sistemas De Información

Idiomas, Inglés

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