Sales of Personal Lines. Write, auto, fire, homeowners, renters, and motorcycleFind sales opportunities for insurance policies and maintaining a customer portfolioCustomer service through text, email & phone. Manage policy renewals, claims & credit card payments.Explain bill breakdown to clients and assist clients in communicating with underwritingProficient in ECRM Database, Cisco, Skype Business, Outlook & NECHO

Analyze market trends, conditions, and activities to advise clients and develop competitive market proposals accuratelyPrepare documents such as representation contracts, purchase agreements, closing statements, leases, and deedsAccompany buyers during visits to and inspections of properties, advising them on the suitability and value of the homes they are visiting based on current market conditionsAdvised sellers on how to make homes more appealing to potential buyers, increasing average selling prices.Assisted customers filling out papers for Section 8 subsidies, HASA, and Low-Income HousingWorked a lot with Housing Specialists assisting them with their clients to find them housingHave extensive experience in customer service and problem-solvingVerified with landlord that tenants were provided accurate information concerning housing rules and regulationsKept track of overtime expenses, payments to agents, office supplies, and cleaning supplies.Worked with Housing Development Inspectors to ensure the apartment had everything it needed to pass inspectionRented Apartments and assisted the rentals team with their clientsSubmitted applications to management companies for the approval of new tenantsPlaced ads to attract clients on a daily basis & worked with first-time home buyersSingle-family homes – Short Sales – Relocation – Residential and commercial real estateReal Estate Transactions, Supervised agents, & kept records