Gladys R. Email & Phone Number

Newport Beach, Ca, Us

Newport Beach, Ca, Us

• Provided human resources functions and support to multi-state regional and satellite offices.• Facilitated the onboarding process, requisition management, created postings, resume sourcing, phone screened, prepared offers, pre-employment, and conducted new hire orientation.• Daily administration and tracking of various Leave of Absence Programs (LOA), including ADAA/FEHA work accommodations.• Coordinated the distribution of final termination checks and provided separation packets. • Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, payroll, performance appraisals, and employee benefits. Selected Achievement:Collaborated with Benefits Insurance Brokers, Insurance Carriers, and Paylocity Payroll Benefit’s implementation teams in ensuring the successful Annual Benefits Open Enrollment, including developing policies & procedures to ensure appropriate enrollment set-up and communication

Provide HR services for start-ups - small-size companies. Supporting clients throughout Orange County by providing strategic and tactical Human Resources Consulting. Providing advice and solutions, leading projects, and translation services in Spanish.• Support start-up Executives with compensation and bonus potential for final job offers.• Translated Harassment PowerPoint Training from English to Spanish, including updating graphics.• Translated a termination letter from English to Spanish.

Newport Beach, Ca, Us

• Served as the primary liaison between the HR Business Partner, Manager, Legal, Payroll, and the business operations leaders; advisor to all levels of personnel on policy, procedures, laws that govern Compensation, Benefits, and Payroll.• I participated in the annual benefits open enrollment, retirement & pension, including 401K, Tuition Reimbursement, Medical, Dental, Vision, and Voluntary Benefit plans and perks.• Administered all leave programs and policies per applicable federal and state employment laws FMLA, ADA, USERRA, Pregnancy Discrimination Act, paid time off with CA State Disability, Cigna's STD/LTD programs, and offered Employee Assistance Program (EAP) as needed.• I processed the benefits billing, payments, reconciliation, and set-up re-payment plans for LOA.• Developed, reviewed, and implemented new policies, programs, processes, and procedures and updated LOA communications as appropriate.• Case Management and leave workflows to engage the HR Partners and Employee Health Services on modified duty, workers compensation, and long-term ADA/FEHA accommodations. • Consulted with legal, managers, and HRBP's to assess risk, resolve issues and escalate as appropriate based on each leave type, unique accommodation, a requirement under ADA/FEHA.• Contacted employee to gather sensitive information, asked specific questions about the leave, reviewed documentation, and contacted Doctors for additional clarification on the case.• Assisted HR Shared Services Call Center with employee inquires via phone, email, chat, Zendesk ticketing system and documents for subpoenas.• Worked with HRIS to review data, file feed, and integration files from Payroll, Enterprise Systems, and third-party providers, ensuring data integrity, identifying and resolving any errors.Selected Achievement:• Played a crucial role in ensuring the successful launch of a new FMLA/ADA Leave Program, including developing policies & procedures to ensure compliance with applicable laws

Grand Rapids, Michigan, Us

SIFCO Industries, Inc., Quality Aluminum Forge (Aviation & Aerospace) - Orange, CA - LocationContracted to perform full-cycle recruitment, outside recruiting agencies, college recruiting, pre-employment, and onboarding, conducting new hire orientation, training, and ready for the production line. Assisted employees with the ADP employee self-service portal changes/policy interpretation.

Irvine, California, Us

Oakmont Management Group Corporate• Delivered a wide variety of consultative and support services to the corporate office and community employees in 19 facilities with 1400 employees. • Provided support to the Business Office Directors and Payroll Department with court-ordered garnishments, final check calculations, ensuring compliance with wage and hour laws. • Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, payroll, and employee benefits. • Worked closely with insurance carriers, vendors, brokers, and consultants on various matters such as plan coverage and eligibility.• Ensured successful implementation of a new ADP Workforce Now, HRIS and Payroll systems & Employee Self-service. • Assisted employees with ADP WFN online registration and benefits enrollment and qualifying events. • Contributed timely and accurate reports as needed, recommended strategies and approaches to correct or improve issues and trends identified.

Irvine, Ca, Us

• Consulting support to clients in various industries, such as Administration of HR, Payroll, and Benefits.• Partnered with Executive Management and Board of Directors on critical business issues, including presenting new programs, developing policies, policy implementation, and administration.• Headed the Talent Acquisition process, created postings, resume sourcing, phone screening, prepared offers, pre-employment, and conducted new hire orientation.• Full cycle payroll processing, including; timesheet management, deductions, garnishments, payroll entries, and reports. ADP WorkforceNow and ADP ezLaborManager. • Acted as the primary liaison with insurance carriers, vendors, brokers, and consultants on various matters such as plan coverage, enrollment, billing reconciliation, and Cobra administration.• Oversaw the worker's compensation process and participated in the quarterly claims review with the insurance company.• Responsible for reviewing and responding to all employee court orders, subpoenas, and government agencies' requests.• Managed calls from the Employee Solution Center on questions on various topics, including coverage, claims, leave of absence, pay, and found resolutions to any issues that arose.

Houston, Texas, Us

• Served as a strategic business partner to executive management team while developing and managing HR infrastructure, policies, and procedures for 11 facilities with 1500 employees.• Supervised, mentored, coached, and trained a team of 5 Concierge in office administration and customer satisfaction.• Trained and mentored new Executives and HRG's to ensure all HR initiatives and activities met all Federal, State, and local regulations for successful operations, including backup to HRG's.• Administered compensation, benefits, maintained Kronos Timekeeping system and payroll process.• Managed the Talent Acquisition process, creating job postings, interviews, and onboarding process.• Organized and facilitated monthly in-service training, new hire orientation, and departmental training.• Oversaw workers' compensation program in Claims Administration and safety programs.• Executed disciplinary actions, documentation, terminations, exit meetings, EDD claims, and attended EDD hearings.• Responsible for reviewing and responding to all employee court orders, subpoenas, and government agencies' requests.• Acted as Manager on Duty (MOD) on nights and weekends, oversaw the community's daily operations, tours, special events, and ensured proper staffing for resident care services. Selected Achievement:• Successfully completed State Licensing surveys, attaining 100% compliance in Employee Records through 2013 for 10 locations in CA.• Initiated and streamlined the inefficient New Hire process; separated the pre-employment and new hire processes; eliminated extensive documentation; substantially reduced processing time, cutting cost on office supplies, off-site storage, and retention fees. • Played an integral role in shepherding the Orange County location through the transition in Management Company from Belmont Village to MBK in 2010.

Newport Beach, Ca, Us

• Researched, analyzed, evaluated, and administered the corporate compensation plans and bonus programs.• Coordinated the annual performance evaluations, analyzed promotions, job reclassification ensured compliance with company policies and wage and hour laws. • Educated hospital staff in interpretation of company policies and administration of wage and hour laws.• Maintained the HRIS system for up-to-date information, accuracy, and system integrity.• Held fully accountable for the Employee Leave of Absence Programs for 4300+ employees.• Designed and implemented a standardized process to streamline the Personnel Status Changes for Compensation, Benefits, and Payroll

Conshohocken, Pa, Us

Promoted: Personnel Records Clerk, HR Compensation Coordinator I to a level II.• Provided support to management and employees with all the HR-related issues.• Processed personnel changes to ensure compliance with company policies, procedures for over 12,000 union and non-union employees located in distribution centers nationwide, including Puerto Rico.• Worked closely with Compensation Analyst; responsible for updating HRIS with position codes, updated titles, salary ranges, pay rates, and vacation hours conversion for Mergers and Acquisitions.• Trained and mentored new HR Coordinators and Personnel Records Clerks to ensure all HR initiatives and activities met all Federal, State, and local regulations for successful operations.• Assisted the Director with internal and external SOX auditors for HR-related information requests in compensation and performance review processes, policies, and procedures. Selected Achievement:• Audited, annual salary increase cycle, Annual Reward Bonus, and Y2K system conversion.