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Gladys G. Email & Phone Number

Technology Support Manager at Open Society Foundations
Location: New York, New York, United States 6 work roles 1 school
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Current company
Open Society Foundations
Role
Technology Support Manager
Location
New York, New York, United States
Company size
1125 employees

Who is Gladys G.? Overview

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Quick answer

Gladys G. is listed as Technology Support Manager at Open Society Foundations, a company with 1125 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Gladys G..

Gladys G. previously worked as User Support Specialist at Open Society Foundations and Service Desk Analyst at Dell. Gladys G. holds 1998, Computing And Management from Lehman College.

Company email context

Email format at Open Society Foundations

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Open Society Foundations

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Profile bio

About Gladys G.

I am a US Regional IT Support Manager with extensive desktop support experience and leadership skills. I have excellent analytical and troubleshooting skills and am proficient at multitasking and prioritizing. Throughout the years I developed exceptional client service skills and the ability to work independently while continuing to be a valuable team player. I lead by example.

Current workplace

Gladys G.'s current company

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Open Society Foundations
Open Society Foundations
Technology Support Manager
new york, new york, united states
Website
opensocietyfoundations.org
Employees
1125
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6 roles · 20 years

Gladys G. work experience

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User Support Specialist

Current
Open Society Foundations

New York, NY

- Provide professional, courteous technical support via remote control and phone to Global employees including Budapest, and London; also includes desk side support in New York - Assigned as Technology Ambassador to the Open Society Justice Initiatives department and provide escalated, white glove support- Assigned as primary User Support Specialist for.

2012 - Present ~14 yrs 5 mos

Service Desk Analyst

Dell

Greater New York City Area

- Provide professional and friendly 1st and 2nd level technical support via phone, E-mail and remote desktop for approximately 7000 global clients in a Windows 7/Vista/XP environment.- Troubleshoot wide array of software, hardware and networking issues in an ITIL environment.- Software includes MS-Office 2003-2010, Outlook 2003-2010, Lotus Notes, Adobe.

Jul 2008 - Mar 2012

Technical Support Analyst

Hsbc

Greater New York City Area

- Provided technical support via phone, email, remote, and deskside for approximately 5000 clients in an XP Professional SP2 environment.- Setup and supported Audio/Video conferences and laptop presentations.- Supported high-level executives in a timely and professional manner.- Maintained and organized equipment inventory for approximately 300 assets..

2006 - 2008 ~2 yrs

Technical Support Consultant

Rsm Us Llp

Greater New York City Area

- Provided phone, remote, and hands-on technical support for approximately 600 clients using IBM, Dell & HP hardware in a Windows 2K/XP environment.- Documented all work via tracking software Magic Service Desk 8.0.- Assisted with Lotus Notes R5 & 6 to Outlook 2003 migration.- Setup and provided support for various software applications including Office.

Sep 2005 - Apr 2006

Technical Support Analyst

Prudential Securities

Greater New York City Area

- Provided hands-on technical support for approximately 300 users in several departments, including Legal, Compliance and Human Resources.- Installed and supported Win NT/2K/XP, MS Office2k, Lotus Notes 4-6, Reuters, Bloomberg, Citrix, Dell & IBM laptops/desktops, PDA’s, Blackberries, local & LAN printers, TCP/IP, DHCP.- Functioned as Assistant/Backup.

Jun 1998 - May 2005
Team & coworkers

Colleagues at Open Society Foundations

Other employees you can reach at opensocietyfoundations.org. View company contacts for 1125 employees →

RT Robert Tsow Robert Tsow Colleague at Open Society FoundationsPortland, Oregon, United States, United States View → WD Wiktor Dynarski, Phd Wiktor Dynarski, Phd Colleague at Open Society FoundationsBrooklyn, New York, United States, United States View → RB Renata Braga Renata Braga Colleague at Open Society FoundationsSão Paulo, São Paulo, Brazil, Brazil View → CM Cody Mohit Cody Mohit Colleague at Open Society FoundationsPerth, Western Australia, Australia, Australia View → TR Terrence Roker Terrence Roker Colleague at Open Society FoundationsNew York, New York, United States, United States View → AP Aida Pamirbek Aida Pamirbek Colleague at Open Society FoundationsHungary, Hungary View → GV George Vickers George Vickers Colleague at Open Society FoundationsNew York, New York, United States, United States View → AC Ana Clara Telles Ana Clara Telles Colleague at Open Society FoundationsRio De Janeiro, Rio De Janeiro, Brazil, Brazil View → JB Jeffrey Burch Jeffrey Burch Colleague at Open Society FoundationsBaltimore, Maryland, United States, United States View → AB Augusto Bassetti Augusto Bassetti Colleague at Open Society FoundationsTrento, Trentino-Alto Adige, Italy, Italy View →
1 education record

Gladys G. education

  • Lehman College
    Lehman College
    Computing And Management
FAQ

Frequently asked questions about Gladys G.

Quick answers generated from the profile data available on this page.

What company does Gladys G. work for?

Gladys G. works for Open Society Foundations.

What is Gladys G.'s role at Open Society Foundations?

Gladys G. is listed as Technology Support Manager at Open Society Foundations.

Where is Gladys G. based?

Gladys G. is based in New York, New York, United States while working with Open Society Foundations.

What companies has Gladys G. worked for?

Gladys G. has worked for Open Society Foundations, Dell, Hsbc, Rsm Us Llp, and Prudential Securities.

Who are Gladys G.'s colleagues at Open Society Foundations?

Gladys G.'s colleagues at Open Society Foundations include Robert Tsow, Wiktor Dynarski, Phd, Renata Braga, Cody Mohit, and Terrence Roker.

How can I contact Gladys G.?

You can use AeroLeads to view verified contact signals for Gladys G. at Open Society Foundations, including work email, phone, and LinkedIn data when available.

What schools did Gladys G. attend?

Gladys G. holds 1998, Computing And Management from Lehman College.

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