Gladys Knight Email & Phone Number

Washington, United States

Responsible for the installation of business accounts into core platforms and complimentary systems. Developing the account structure and billing set up to align with documented account requirements. Coordination of structure revisions, researching and resolving setup issues. Monitoring daily reports for inventory controls. Managing setup for new business, request benefits changes, group setup and issues. Reconciling reports and group set up discrepancies, analyzing transactional data and retroactive. Demographic update, work with sales and under writer department Audit contract loads for adherence to quality measures and reporting.

Fulton

Health Information Management professional with 5 years of Tier 1 / Tier 2 client support experience, providing client engagements for benefits and service selection, account management, accounts collection, billing inquiries, billing issues resolution, and support with navigating client web portals. Also provides support for escalations and collaboration with teams collocated throughout U.S. territories to resolve accounts and records management issues and services provided. Team leader for Tier 1 / Tier 2 support, responsible for managing and overseeing client engagements and providing staff training on Kaiser products and services.

Hanover, Md

♦Operate computer devices to secreen individuals and prevent passage of prohibited article into restricted areas.♦Provide support to peers and resolved customers problems /issues in a timely and friendly matter♦Document daily activities and or incident reports ♦Answer the alarm system with DOD alarm system to investigate disturbances.

Columbia, Md

♦Accurately index confidential documents within established time constraints utilizing a variety of software applications, Microsoft Office,web-based systems and spreadsheet programs.♦Utilized document managment and electronic medical records systems.♦Analyze and identify documents for Army National Guard prior to processing and managing confidential records.♦Responsible for maintaining and processing documents in accordance with Army National Guard procedures.♦Relayed progress and communicates regularly with management and team members.

Columbia, Md

♦Verify accuracy of biling data and revise any errors♦Create, process and maintain database for all National Flu Immunization participants.♦Obtain and sort documents in preparation for billings' team.♦Conduct daily audits of flu packets processed to ensure minimal errors.

Savage, Md

♦Organize or work with detailed office or warehouse records, using computers' to enter, access, search or retrieve data.♦Check to ensure that appropriate changes were made to resolve customers' complaints and critical issues.♦Compare disputed merchandise with orginal requisitions and information from invoices and prepared invoices for returned goods.♦Recommend improvments in products, packaging, shipping, services,or biling methods and procedures tp prevent future problems.♦Merchandising and inventory specialist.

Columbia, Md

♦Conduct, planing and scheduling activites around patients' abilities and needs.♦Observe, analyze, and record patients' participation, reactions, and progress during activities session.♦Plan, organize, direct and participate in different programs and actvities to faciliate patients' rehabilitation, help them to integrate into the community and prevent furture medical problems.♦Counsel and encourage patients to develop leisure activities.♦Instruct patient in activities and techniques, such as dance, music, art or relaxation techniques, designed to meet their specific physical, psychological and emotions needs.

♦Establishes rapport with patients, implements clinical interventions, and enagges in crisis managment programs.♦Arrange for physical, mental, academic, vocational and other evaluations to obtain information for assessing clients'needs and developing rehabilitation plans.♦ Collect information about clients through interviews, observations, and small assessment♦Plan or assist programs to prevent sustance abuse or improve community health or counseling services.♦Monitor clients' use of medication.♦Maintain confidentiality of records relating to clients' treatment.♦Assess patients for risk of suicide attempts.

Master Of Science In Management, It

Bachelor'S Degree Of Child Development And Family Services, Child Development

Bsn, Nursing

4 more classes to enter Nursing Clinical