Gladys Leung Email & Phone Number

Hong Kong

Hong Kong, Hong Kong Sar

Onsite IT service consultant of Louis Vuitton Pacific in Hong KongProject Management | Project Governance | Client Servicing | Stakeholder Management

Hong Kong Sar

As core member of regional leadership team to develop and run top revenue programmes specialised in retail development and marketing covering multi-categories indirect procurement, global supply chain, operation optimisation and project management in Luxury, FMCG, Fashion, Financial Institutions and F&B portfolios.Owned P&L, researched and realised pipelines, steered operational excellence, led teams across APAC for growing global and regional footprint of business partnerships.• Multi-categories Indirect Procurement• Operational Excellence• Supply Chain Services• Client Engagement• Programme and Project Management• Strategies, framework, governance, process and implementation• Business Development• People Development and leadershipInnerworkings Inc. - A global partner specialised in indirect categories procurement that engineers marketing solution for leading brands across a wide range of industries. With service offering across creative, retail space, shop fittings, marketing materials and digital solutions in global scale, synergies on cross-categories and functions capabilities are enforced to deliver best-fit services in marketing solutions in viable approaches to endorse strategies on global, regional and local levels.

Hong Kong

Acted as member of Senior Leadership Team in APAC accounted for retail environment business growth in shopliftings and visual merchandises supply chain and fit out construction project management, I championed quality service deliverables, captured diverse business portfolio, optimised operational efficiency and empowered teams capabilities.• Managed P&L and gained organic growth of top spending key accounts in indirect procurement services • Allocated resources and drove progress as day-to-day contact • Built extended capabilities in engineering, production, 3PL and project management • Synergised collaboration with global counterparts on account development• Led as internal change agent to improve efficiency on global level• Shaped cross-functional performance and efficiency on project deliverablesEYELEVEL built success in indirect procurement partner of global clients by delivering best-fit and tailored retail solutions including Branded Stores, Shop-in-Shops, Product Displays and In-Store communication. The proven global services are fostered by experts in programme management, design, engineering, procurement, production, supply chain, distribution and implementation.

Hong Kong

Progressed in regional leadership role to manage portfolios of retail brands, my key focus was steering project management and operations processes, defining programme scopes and milestones, driving cost efficiencies and quality assurance on key accounts and planning and maintain optimal resources for regional rollout programme. • Led optimisation in centralised procurement and project management for multi-brands• Managed resources to boost performance in project cycles and service levels • Implemented procurement strategies to achieve cost and supply chain initiatives• Managed new project pipelines to evaluate forecasts for supply and resources• Drove China and local vendors on quality, compliances and cost performances• Mastered tenders and proposals on cost and capabilities analysis• Fostered and tracked transformation with clients in project operationsArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. To join the group of experts in professional services, former Genesis Solutions team enforced capabilities in retail project management and supply chain solutions with renowned global brands on estate development in the region.

Hong Kong

Acted as Key contact to establish new centralised programme in procurement and project management for multi-brand fashion corporate on regional shop fittings and construction rollout in APAC 13 markets with Category spending US50M annually.• Prepared and issued strategy papers for clients and suppliers on production and supply objectives• Reached project financial targets with increased sales and control OPEX • Defined and maintained work scopes in service level agreements to reach required performance • Mastered project milestones, mitigated risks and allocate resources for new projects• Executed RFQ to drive for significant saving incentives on sustainable procurement strategies • Implemented KPIs and QBR to review and enhance client service standardsGenesis Solutions Limited (Acquired by Arcadis in 2014) is APAC based professional services consultant specialised in indirect procurement project and supply chain management in retail in-store planning, shop fittings and visual merchandises supply and regional rollout to support Inprojects Group business for global retailers expansion programme.

Hong Kong

Performed as key service contact onsite for financial client, I successfully established US50M procurement programme for regional POS rollout and loyalty premium projects. • Managed Marketing POSM rollout in Greater China, Philippines and Indonesia• Excelled at centralised sourcing and advocating agreed SLA on 50% savings • Led project bidding and conduct analysis to meet client budget• Facilitated improved SOP with client engagement• Set up project management protocols from planning to implementation • Developed local suppliers and partners across APAC • Managed production and local construction in China, Philippines and Indonesia• Drove KPI and business reviews to optimise sales and quality performance

Hong Kong

Genesis Solutions Limited was APAC based professional services consultant specialised in indirect procurement project and supply chain management in retail in-store planning, shop fittings and visual merchandises supply and regional rollout to support Inprojects Group business for global retailers expansion programme.• Acted as key contact for APAC new and retrofit store projects for 250+ doors• Led new retail concept development from RFP, prototypes, pilot to deployment• Mastered project milestones and critical timeline for shop-fit items supply chain• Coordinated with markets local architects, brand designers and local field teams• Ensured lean management in demand and supply management and distribution • Collaborated with qualify team to set up assurance protocols• Facilitated value engineering on FF&E to achieve client financial targets• Empowered teams to improve project operations to elevate efficiency• Handled vendors' compliance and CAP follow up across China and India• Implemented tracking of KPIs and OTP for performance review

Shanghai

Acted as account manager based in Shanghai for global sports brand concept development and rollout. Responsible for RFP and final pricing, value engineering, production planning and social audits.

Hong Kong

Acted as account manager stationed in Shanghai and Hong Kong for global sports brands. Key role to manage projects on VM props and POSM production and events roadshow project management.

Hong Kong

Genesis Solutions Limited was APAC based professional services consultant specialised in indirect procurement project and supply chain management in retail in-store planning, shop fittings and visual merchandises supply and regional rollout to support Inprojects Group business for global retailers expansion programme.• Handled clients daily order fulfilment, production arrangement, logistic and defect resolutions• Managed supplier quotations and prepare cost analysis• Prepared value engineering proposals with technical teams for client approval• Conducted new project tenders on full pricing and capability analysis• Managed store forecast, inventory and bulk orders production status• Liaised and coordinated production programmes with suppliers in China, West Malaysia and India

Master Of Science, Hotel And Tourism Management

Main stream in Quality Service Management Tourism Planning and Development Cultural Tourism Trends and Issues in Global Tourism Meeting.

Bachelor Of Social Science, Communication - Digital Graphic Communication

Activities and Societies: AIESECVisual Communication Multimedia Design Advertising and Marketing Graphics Design and illustrations