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Gladys Makoni Email & Phone Number
Administrative Officer
at
Positive Life NSW
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Administrative Officer
Location
Dundas, New South Wales, Australia
Who is Gladys Makoni? Overview
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Quick answer
Gladys Makoni is listed as Administrative Officer at Positive Life NSW, based in Dundas, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Gladys Makoni.
Gladys Makoni previously worked as Business Support Officer at Tabcorp and Customer Service Operator at Tabcorp. Gladys Makoni holds Bachelor Of Medical Laboratory Sciences Honours, Medical from University Of Zimbabwe.
Company email context
Email format at Positive Life NSW
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Positive Life NSW
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Profile bio
About Gladys Makoni
Business Support Officer and Customer Service Operator bringing top quality Skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer needs and providing prompt, quick and accurate service. Eager, quick to learn and a great team player.
Current workplace
Gladys Makoni's current company
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7 roles
Gladys Makoni work experience
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Business Support Officer
Current· Verify Customers Identification details · Process and close Deceased Estate accounts· Initiate and Investigate account/retail claims· Resolve payment disputes· General administration duties· Liaise with internal and external customers
Oct 2024 - Present
Customer Service Operator
Manage large amounts of incoming callsProvide accurate, valid, and complete information by using the right methods/toolsMeet personal/team sales targets and call handling quotasHandle complaints, provide appropriate solutions and alternatives within the time limitsFollow communication procedures, guidelines, and policiesGo the extra mile to engage.
Jan 2023 - Oct 2024
Assistant Tutor
Kumon Harrismith
Provided homework assistance using specific curriculum and materials.Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.Developed student confidence through positive reinforcement strategies.Motivated students towards learning and studying to build self-confidence and reduce fear of failure.Tutored.
Jan 2019 - Nov 2022
Medical Laboratory Scientist- Head Of Department
Diagnofirm Medical Laboratories
Performed pre-analytical, analytical and post-analytical processing procedures.Documented test results using computerized and manual transcription methods.Maintained strict adherence to prescribed lab safety guidelines and operational instructions.Tested specimens and blood products in accordance with SANAS ISO17025 accreditation and later SADCAS ISO 15189.
Feb 2009 - Dec 2018
Senior Laboratory Scientist
National Blood Services Zimbabwe
- ACHIEVEMENTS
- Contributed to the ISO 9001:2008 accreditation.
- Participated in the external audits’ positive outcomes.
Jan 2006 - Dec 2008
Laboratory Scientist
Aug 2004 - Jan 2006
2 education records
Gladys Makoni education
Bachelor Of Medical Laboratory Sciences Honours, Medical
Certificate In Total Quality Management
University Of South Africa/Universiteit Van Suid-Afrika
FAQ
Frequently asked questions about Gladys Makoni
Quick answers generated from the profile data available on this page.
What company does Gladys Makoni work for?
Gladys Makoni works for Positive Life NSW.
What is Gladys Makoni's role at Positive Life NSW?
Gladys Makoni is listed as Administrative Officer at Positive Life NSW.
Where is Gladys Makoni based?
Gladys Makoni is based in Dundas, New South Wales, Australia while working with Positive Life NSW.
What companies has Gladys Makoni worked for?
Gladys Makoni has worked for Positive Life Nsw, Tabcorp, Kumon Harrismith, Diagnofirm Medical Laboratories, and National Blood Services Zimbabwe.
How can I contact Gladys Makoni?
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What schools did Gladys Makoni attend?
Gladys Makoni holds Bachelor Of Medical Laboratory Sciences Honours, Medical from University Of Zimbabwe.
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