Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm Email and Phone Number
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Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm personal email
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm phone numbers
Evaluate existing Omni Channel Business systems and provide solutions to optimize user / customer experience.
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Sr. Omni Product ManagerDiscount Tire Jul 2024 - PresentScottsdale, Az, Us
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Principal Ux Product AnalystDiscount Tire Oct 2022 - Jul 2024Scottsdale, Az, Us
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PrincipalDiscount Tire Mar 2021 - Jul 2024Scottsdale, Az, Us
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Senior Ux SpecialistDiscount Tire May 2018 - Mar 2021Scottsdale, Az, UsManage and definition of seamless and integrated customer-centric digital (mobile, kiosk, web, POS and new initiatives) experiences supporting omnichannel business objectivesCreate customer journey maps identifying all potential consumer touch-points in an omnichannel shopping experienceDevelop user stories / business requirements guiding the development of omnichannel featuresPartner with technology and design to build and test digital wireframesUtilize analytics toolset to measure the usage and effectiveness of digital omnichannel touch-pointsUtilize VOC, analytics, and research data to identify and prioritize new omnichannel features and functionality; champion the end-to-end customer experienceCollaborate cross-functionally with partners from store operations, finance and accounting, product and development, legal, HR and IT to gain input and buy-in on prioritized omnichannel initiativesParticipate in cross-functional teams during the entire lifecycle of product development, including deployment and post-deployment activities. Proactively identify problems that arise in the project, outline options, recommend solutions, and escalates as neededPartner closely with project management, SMEs, and IT to deliver against defined business requirements
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Senior System AnalystHoneywell Aerospace May 2017 - Apr 2018Charlotte, North Carolina, UsWorked closely with product owner in the project management, analysis, requirements gathering, use cases, SIT/UAT system testing, training and implementation of a global Subscription and Invoicing system. -
Client Services ManagerTopaz Information Solutions Sep 2016 - Apr 2017Responsible for technical support, maintenance, upgrades/hotfixes/technical installs and SharePoint solutions of 25+ different integrated healthcare agencies using the NextGen software with Topaz content.
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Implementation Analyst/Project ManagerTopaz Information Solutions Apr 2015 - Sep 2016Responsible for coordinating and facilitating all activities related to software implementation and working closely with stakeholders to ensure implementation is in accordance to project timelines.
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Information Systems ManagerChicanos Por La Causa, Inc. (Cplc) May 2006 - Apr 2015Phoenix, Az, UsResponsible for the technical support, maintenance, upgrades of 40+ systems, SharePoint, Internet /Intranet, web design services for a company of over 1000 employees.
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm Skills
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm Education Details
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Grand Canyon UniversityInformation Systems -
W. P. Carey School Of Business – Arizona State UniversityGeneral
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Grand Canyon UniversityLearning And Psychology
Frequently Asked Questions about Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm
What company does Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm work for?
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm works for Discount Tire
What is Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm's role at the current company?
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm's current role is Sr. Omni Product Manager at Discount Tire.
What is Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm's email address?
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm's email address is gl****@****ell.com
What is Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm's direct phone number?
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm's direct phone number is +160225*****
What schools did Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm attend?
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm attended Grand Canyon University, W. P. Carey School Of Business – Arizona State University, Grand Canyon University.
What are some of Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm's interests?
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Science And Technology, Human Rights, Animal Welfare, Health.
What skills is Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm known for?
Gladys Trevino,Mba,Csm,Cspo, Cssm,Cspopm has skills like Program Management, Leadership, Process Improvement, Software Documentation, Nonprofits, Strategic Planning, Sharepoint, System Administration, Data Analysis, Project Management, Change Management, Business Analysis.
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