Gladys Smith Email and Phone Number
I manage relationships. It is what I do - it drives me! If I believe in your products or services, I am all in! I love helping companies create a client focused environment. I enjoy delivering high-quality products and services while supporting and improving internal processes and external relationships. I am analytical and detailed oriented. My goal is to make sure your client is satisfied, grow your business, while most importantly managing and minimizing your company’s risk. I currently manage a full cycle contracts process including red-lining service contracts, providing an executive summary of contract changes, and corresponding with our attorney. I also make sure that the contract data input in our CRM is right so that accounting can invoice clients and pay contractors correctly. My most recent success is returning to school! In May of 2022, I obtained a Paralegal Certificate from Guilford Technical Community College. I had thought about it for years, and decided to take classes during COVID because why not? I figured I could either stream movies or read/study for knowledge. I have always been intrigued with law, most importantly with ensuring the disenfranchised are represented. I have a finance degree; however, my first job out of college was with a major bank in its Bankruptcy Department. Shortly thereafter, I was promoted to manage a team of eight individuals. I am interested in using my paralegal skills to volunteer within my community. In 2022, I volunteered with the NC Bar Foundation’s 4ALL Statewide Service Day. I screened telephone calls and sent those calls to attorneys that could best answer the caller’s question. I look forward to finding other ways to volunteer in the future. I have over 20 years' experience in retail and wholesale credit underwriting, risk analysis, and documentation/audit/contract management working in financial services. My first credit job was underwriting luxury coaches – I'll admit it was and has always been my favorite vehicles to finance! I have also underwritten truck and construction credit for individuals, small businesses, and dealerships, and managed floor plan inventory while also developing and supporting relationships with manufacturers. I was successful in managing an equipment finance wholesale portfolio of more than $250M, with my largest account of $26M, and grew my equipment finance lease line portfolio each year. All while presenting to the Executive Credit Committee in the boardroom.I look forward to mentoring and developing others in the financial services field.
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Contracts ManagerMoonlighting Solutions, Llc May 2015 - PresentGreensboro/Winston-Salem, North Carolina Area• Manage contracts for the complete life cycle from the initial request to final signature and distribution.• Maintain and organize contract templates and execute contracts in databases. • Evaluate client contracts to identify and outline potential risks to executives and legal.• Collaborate with legal to ensure negotiated contract changes follow company guidelines.• Draft additional legal agreements as requested.• Prepare offer letters and assist new and current employees with questions regarding benefits.• Assist with the creation of HR policies and procedures for employees. -
Co-OwnerMy Prosolutions Jul 2011 - Dec 2014Greensboro/Winston-Salem, North Carolina Area• Oversaw all office functions for insurance, billing, invoicing, and payroll for IT Consulting business.• Performed administrative work including onboarding with prospective clients and businesses.• Corresponded to vendor requests in a timely matter.
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Wholesale Credit AnalystVolvo Financial Services Jan 2007 - Jun 2011Greensboro/Winston-Salem, North Carolina AreaWholesale Credit Analyst• Responsible for underwriting and monitoring Dealer credit facilities, preparing write-ups for new credit requests, and renewals. Successfully managed a portfolio in excess of $250M with largest account of $26M.• Identified and implemented process improvements for dealer lease line business which resulted in $1M increase in sales over prior year.• Interacted extensively with the customer, manufacturers and internal departments to negotiate credit terms and communicate decisions in a timely manner.•Conducted initial customer analysis including financial statement review, cash flow analysis, payment performance and industry risk.• Presented recommendations to and prepared reports for executive management as necessary.• Provided management of an assigned portfolio including inventory management, over-line approvals, audit analysis, documentation/security perfection review, reporting and customer service.• Monitored scheduled manufacturer equipment orders to ensure credit line availability and to proactively communicate potential issues.• Assisted in coordinating collection and liquidation efforts in the event of a workout situation.• Assisted in the development and implementation of processes to mitigate risk and improve underwriting. -
Retail Credit AnalystVolvo Financial Services Jun 2001 - Jan 2007Greensboro/Winston-Salem, North Carolina Area• Responsible for supporting the Dealers, Customers and the District Finance Managers by providing timely underwriting on credit submittals and exercising credit approvals within delegated authority (Individual Credit Authority of $500K, delegated Manager Authority of $1M).• Managed conflicts with Dealers and Dealer Finance Managers including opposition to rate, structure, and pricing and negotiated compromises within given credit authorities. • Provided credit expertise (feedback, negotiation) necessary to close deals. Leveraged relationships to negotiate and win open approvals.•Interacted extensively with Dealers and District Finance Managers to increase funded volume and market penetration.• Directly involved in the hiring/interviewing process for potential candidates.• Participated on Team to provide User Acceptance Testing for newly developed Credit system. -
Documentation SpecialistVolvo Financial Services Mar 1999 - Jun 2001Greensboro/Winston-Salem, North Carolina Area• Responsible for providing pre-funding review and analyzing legal documents for credit requirements. Funded and reviewed legal sales contracts up to $2M.• Prepared monthly reports regarding documentation, funding and UCC-1 activity.• Reviewed titling and perfection of security interest for truck and construction equipment includinginsurance requirements as it related to Company policy and procedures.• Drafted appropriate language for UCC-1 filings and obtained Subordinations with other creditors.
Gladys Smith Education Details
Frequently Asked Questions about Gladys Smith
What company does Gladys Smith work for?
Gladys Smith works for Moonlighting Solutions, Llc
What is Gladys Smith's role at the current company?
Gladys Smith's current role is Contracts Manager at Moonlighting Solutions, LLC.
What schools did Gladys Smith attend?
Gladys Smith attended North Carolina Central University, Guilford Technical Community College.
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