Glancy Ramesh Email & Phone Number

Hyderabad, Telangana, India

• Field Assist Admin Work:- Coordinating with field Team and FA team and End to end Support in terms of beat mapping as well as 100% performance captured on order value and Delivery success. • Analysis ZSM, RSM & ASM Performance via FA App• Resolving the queries of Channel Partners coordinating with the Internal Team & Management • Leading Tele caller team & Training given them in handling Inbound/outbound calls • Lead closing, Calling the potential leads for closure shared by Tele callers • Zoho Admin Work:- End to End training given to the agents, Import leads in Zoho and assign the same to the Tele callers • Training briefing and Communication: - Product and System training Physically and Digitally along with continuous Important Product, system or any new communication or Process update briefing to the Inbound sales team & field team when required

Hyderabad, Telangana, India

• Outbound calling Services on behalf of Client (Evitech)• Quality analysis of the calling team • Collect Data from the Google Maps• Explain the customer programs & Service we provide• Fix Appointment & Generate Lead• Lead details has to share in the Whats up Group & to the TL• Achieve daily target

Abu Dhabi Emirate, United Arab Emirates

• Responsible of Sales Enquiries • Handling & coordinating with Operation Head• Preparing the Quotation as per the site survey • Maintaining the Enquiries and doing close follow up with the Team• Follow-up of ESET Renewal & AMC Renewal • Coordinating & Supporting the Procurement

Abu Dhabi Emirate, United Arab Emirates

• Responsible of placing Purchase Orders • Handling & coordinating Logistical Support (Transport, Delivery & Collections) • Responsible for maintaining the Purchase & Sales Records • Coordinating & Supporting the Sale Enquiries • Coordination & support activities for Project requirements • Preparing the Quotation based on enquiries. • Follow-up of ESET Renewal & AMC Renewal • Follow up of Sales calls • Follow up of Pending Payments • Customer Support on Technical Queries • Scheduling Technical Support activities • Attendance Management

India

• Responsible of handling mails & replying on Behalf of Director • Scheduling the Internal Meeting & preparing the MOM • Fixing the Appointments with International Vendors • Preparing the Itinerary for Business & personal Trips • Manage Business Membership & Registration • Maintaining all Personal file of Director & his Family. • Maintaining all Originals of Company Document, Digital Signature, Certificates etc., • Monitor & Track Credit card Payments • Monitor & Track Telephone Expenses

India

• Preparing the Quotation as per the Contract price • Handling of Room Reservations for Three Properties • Handling of Individual & Group Booking Through Travel Agent • Handling Online Bookings with Booking.com, Goibibo, etc., • Handling of Individual & Group Booking Through Travel Agent • Follow up of Vouchers & Payments • Improving the Sales of Inbound Booking by coordinating with Travel Agents • Strengthen the Existing Online Marketing • Coordinating with Accounts for Contract Tariff • Daily Monitor with HO Accounts • Periodical Tracking of Salary Statements for HO Staffs