Steve Glass

Steve Glass Email and Phone Number

Solutions Engineering Leader @ Grafana Labs
Steve Glass's Location
Buffalo, New York, United States, United States
Steve Glass's Contact Details

Steve Glass personal email

About Steve Glass

I build things. I enjoy the process in which things get built, using data to intelligently improve the process, and I enjoy working with others to build a well rounded solution for a given problem. I enjoy all the little successes and learning from the failures along the way. And of course, I enjoy seeing that final product. I provide support for enterprise messaging software that powers the highest performing and lowest latency trading systems in capital markets around the world. Informatica’s Ultra Messaging is responsible for 30% of the foreign exchange market and 50% of all US equities trading. I have worked as a software engineer developing embedded software for military applications and driver development for desktop and ruggedized hardware on standard and real-time operating systems. Most recently I have co-founded a startup called Wisefork. Wisefork is a company whose mission is to get people eating healthy through an intelligent, online food ordering service that connects people to local restaurants serving healthy meals.Overall, I am a results driven individual with an extensive background in technology, and I look forward to continue building on my experience and learning as much as possible along the way.

Steve Glass's Current Company Details
Grafana Labs

Grafana Labs

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Solutions Engineering Leader
Steve Glass Work Experience Details
  • Grafana Labs
    Senior Manager, Solutions Engineering
    Grafana Labs Oct 2024 - Present
    New York, Ny, Us
  • Launchdarkly
    Director Solutions Engineering - North America & Apac
    Launchdarkly Jun 2022 - Oct 2024
    Oakland, Ca, Us
  • Launchdarkly
    Director, Solutions Engineering Center Of Excellence
    Launchdarkly Feb 2022 - Jun 2022
    Oakland, Ca, Us
  • Launchdarkly
    Senior Manager, Solutions Engineering & Value Consulting
    Launchdarkly Apr 2021 - Feb 2022
    Oakland, Ca, Us
  • Launchdarkly
    Solutions Engineering Manager
    Launchdarkly Apr 2020 - Apr 2021
    Oakland, Ca, Us
  • Launchdarkly
    Team Lead, Solutions Engineering
    Launchdarkly Aug 2019 - Mar 2020
    Oakland, Ca, Us
  • Launchdarkly
    Senior Solutions Engineer
    Launchdarkly May 2019 - Jul 2019
    Oakland, Ca, Us
  • Appdynamics
    Senior Sales Engineer
    Appdynamics Jun 2017 - May 2019
    San Francisco, Ca, Us
  • Wisefork
    Cofounder
    Wisefork Jul 2013 - Dec 2017
    - Assembled a team of people capable of bringing the Wisefork concept to reality - Built out the concept of a healthy food ordering platform from the ground up, personally developing the site as well as managing a team of developers - Created processes across the business to scale to from 0 users to 1000's, with 100's of restaurant partners - Worked with the entire leadership team in securing funding to continue building the company
  • Informatica
    Principal Technical Support Engineer
    Informatica Jun 2016 - Jun 2017
    Redwood City, Ca, Us
    - Pre-sales support, building out proof of concept application sets to match customer requirements - Ensured customer success by providing support for our global customer base, assisting customers using a complex messaging product to meet real world requirements in capital markets - Provided on site support for critical accounts during go-lives - Managed support accounts by tracking customer milestones and hotfix/EBF releases - Improved the customer self service process by publishing hundreds of knowledge base articles, whitepapers, and technical video tutorials
  • Informatica
    Senior Technical Support Engineer
    Informatica Nov 2010 - May 2016
    Redwood City, Ca, Us
  • Informatica
    Post Sales Engineer
    Informatica Nov 2010 - Nov 2012
    Redwood City, Ca, Us
    - Post and Pre-sales support for high performance low latency messaging product used for electronic trading in financial services
  • Data Device Corporation
    Software Engineer
    Data Device Corporation Jul 2007 - Nov 2010
    Bohemia, Ny, Us
    - Team lead for maintenance releases - Architecting new designs to meet customer requirements for embedded and desktop hardware devices - User library development in parallel with Windows & Linux driver development - Embedded development for solid state power controllers - Built the first automated test suite for the software group that combined all quality tests and reported to a single system for ease of use - Designed and developed marketing software used to demonstrate the performance and feature set for hardware and software products
  • Ultrapak
    System Administrator
    Ultrapak May 2006 - Jul 2007
    - Maintained company network and systems - Development on existing custom database framework, as well as sales and manufacturing applications - Architected DBMS for order and sales history - Included price and cost comparison for shipping rates - Created local Intranet for company news and organizational announcements
  • Resnet
    Senior Rcc
    Resnet 2005 - 2007
    - Organized student staff for all on-site resident and professional staff computer and network issues - Created Linux utility to sweep residence halls for restricted network devices - Maintained Linux DHCP & DNS servers for resident network - Assisting Network and System administrators in debugging hardware and software related issues
  • Artel Comunicaciones
    Technician / Intern
    Artel Comunicaciones 2004 - 2004
    - AutoCAD design for networking infrastructure - Digital Media rack assembly - Technical field support for Ethernet networks - Computer and network maintenance - Created manuals for customers

Steve Glass Skills

Linux Software Development Unix C++ Testing Shell Scripting C Embedded Software Software Engineering System Architecture Software Design Visual Studio Tcp/ip Java Device Drivers Integration Databases Mysql Mil Std 1553 Windows Operating Systems Agile Methodologies Vxworks Multithreading Embedded Systems Distributed Systems Cloud Computing C# Object Oriented Design Rtos Scrum Debugging Networking Php .net Mac Os X Messaging Sql Activemq Message Oriented Middleware Kmdf Lamp Ethernet Enterprise Software Perl Ultra Low Latency Saas Pre Sales Xml Enterprise Architecture

Steve Glass Education Details

  • State University Of New York At Fredonia
    State University Of New York At Fredonia
    Computer Science

Frequently Asked Questions about Steve Glass

What company does Steve Glass work for?

Steve Glass works for Grafana Labs

What is Steve Glass's role at the current company?

Steve Glass's current role is Solutions Engineering Leader.

What is Steve Glass's email address?

Steve Glass's email address is st****@****ail.com

What schools did Steve Glass attend?

Steve Glass attended State University Of New York At Fredonia.

What skills is Steve Glass known for?

Steve Glass has skills like Linux, Software Development, Unix, C++, Testing, Shell Scripting, C, Embedded Software, Software Engineering, System Architecture, Software Design, Visual Studio.

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