Gregory Poole Equipment Company - It's all about FORKLIFTS and Material Handling Equipment! I assist with our customers to get an understanding of their material handling needs and uncover new opportunities while listening to their processes of how and what they generate. I will develop the right solution by finding the right truck that will help increase productivity while reducing costs through maintenance services and a tailored leasing, purchase or rental option that fit their needs and wants. Part of GPEC - Gregory Poole Lift Systems has a long history with most of the largest manufacturers in the VA/Northern NC region. GPLS represents: All 5 lines of Hyster & Yale forklifts (our core line), Sellick (all terrain forklifts), Combi lift (side loaders), Genie & JLG (lifts and trailers), Taylor Dunn; Easy Go (industrial golf carts), Rail King (forklifts for moving boxcars); Industrial Batteries including Lithium; RICO (specialized manufacturer for trucks, pallet truck and explosion proof trucks for chemical plants, attachments for forklifts, such as Cascade & Bolzoni, Rightline, etc.

Major Account Representative - consultative account management position generates new account revenue in new accounts and revenue growth in existing accounts utilizing a consultative selling approach in the sale of Waste Management recycling services to large, complex accounts. Responsible for prospecting, "hunting", and closing sales to new customers to achieve budgeted sales goals. Developed and implemented sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers only. Responsible for managing existing business relationships, "farming", in order to achieve budgeted sales goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers. I have been successful in "save, secure, and convert" by handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and by obtaining customer contract commitments during face-to-face interactions. All escalations for customer service within the defined territory have been resolved.

Developed venues to sell Blendtec blending equipment in Northeast USA. Recruit, hire and train top performing sales reps. Strategize training in the field and implement KPIs. Manage sales representatives morale, abilities and goals. Plan and forecast sales budgets and profit. Hunt for new venues that provide profitable ROI. Create relationships and build loyalty with venues and vendors on a national and regional level. Manage B2B and B2C relationships.

Technology Empowering the Right - Victory Solutions Resellers, or Strategic Partners (VSP’s), are general consultants or technology vendors for political campaigns. Responsible for managing the marketing, training and business strategies of the VSP’s in a partnership effort for maximum performance and product offerings. - Manage the business development of new products and add-ons in existing accounts and strategies- Currently developing business strategies and tactical plans to penetrate new markets such as Non-Profit Organizations and Associations

Vitamix Corporation, Cleveland, OH 2003-2012Private family owned and operated manufacturer of high performance blending equipment for commercial and household use. www.vitamix.com Recruit, hire and train top performing sales reps. Strategize training in the field and implement KPIs. Manage sales representatives morale, abilities and goals. Plan and forecast sales budgets and profit. Hunt for new venues that provide profitable ROI. Create relationships and build loyalty with venues and vendors on a national and regional level. Manage B2B and B2C relationships.• Sales Management- Grew the region by 94% in Sales in 5 years and increased Profit Contributions by 319% during that same 5 years- Achieved 30% growth in Net Sales and 31% in profit contribution from 2010 to 2011; Sales went from $3.6M to $4.7M while lowering sales expenses- Managed key regional contacts of accounts such as Costco, Sam’s Club, Whole Foods, Wegman’s, among others that allowed easy access for future sales opportunities. - Traveled to venues and “road shows” to train and manage demonstrators ensuring compliance with demonstrator requirements• Scheduling- Controlled, planned and executed road show schedule for 20+ demonstrators for over 270 trade, home and road shows throughout the region year after year.

Responsible for inside sales support to outside sales force. Responsible for developing and reporting Key Performing Indicators (KPI’s). Managed and developed 7 direct reports (Trade Show Assistants) and their day to day responsibilities. • Sales Management- Developed and assisted in the organization of national sales force into 7 regions including the implementing and hiring Regional Managers in 7 key areas of the US resulting in concentrated management and increase in sales for the whole department - Managed $35 Million sales budget- Developed forecasts, quotas, and budgets Sales Planning and production that saw rapid growth from $20M to $33M in 3 years.- Assisted in customer account presentations and analysis for clients such as Costco, Sam's Club, and Military AAFES & NEXCOM, among others resulting in accurate data on presentations and quick follow through on action items- Successfully managed profit center that manages and coordinates over 1,800 product demonstrations at trade and road shows, fairs and wholesale clubs per year in United States and Canada with 150 show sales demonstrators. • Financial Management - Created and presented sales reports for executive team members for easy understanding- Developed trend reports for sales and production forecasts for ease of scheduling quantities- Analyzed monthly financial statements and reporting key finds and trends• Operations Management- Inventory planning for specific events- Project manager on a mobile solution for inventory management- Improved process efficiencies resulting in stronger communication and synergy across all departments • Additional Responsibilities- Commission management for sales results and accuracy in payment- Physical inventory duties to loss prevention and accountability- Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems, Microsoft's Dynamic AX (Axapta)- Escalation level for customer service for direct customer contact

Controlled the planning and development of major contracts for power/electric projects with our customers, Qwest Communications and Verizon. Managed procurement and solicitation planning, development of Statements of Work (SOW), Requests for Quote/Proposals (RFQ/RFP), and project awards. Quotation Specialist in Business Development Marketing group. Developed, compiled and coordinated Sales & Marketing proposals for DC Power / electrical installation projects, winning projects ranging from $5K to $4M.Hosted and attended bidder conference calls to assess customers' power and electrical needs. Worked with customers to develop proposals including Statements of Work (SOW) that ensured we understood customer needs and delivered high quality products and services including site surveys for accuracy and detailed assessments.Coordinated efforts with and provided support to Project Management, Design and Installation, and Sales groups to sell Marconi Services to understand, meet and exceed customers' requests.Marconi downsized in 2001, was purchased by Emerson Network Power.

Implementation Coordinator Area Manager – Chesterfield, MO 1999 – 2000• Project Management - Supported network engineers and acted as liaison between sales and customer contacts. - Supervised the convergence of processes of data networking CPE installation for Ameritech’s five-state region.- Developed and implemented new regional procedures for all implementation coordinators.- Promoted to Area Manager for 12 Implementation Coordinators (ICs) servicing states east of Mississippi, Texas and Canada.• Sales Support• Account ManagementProject Manager – SBC Datacomm/Ameritech, Indianapolis, IN 1998–1999• Project Manager - Responsible for installation and maintenance of Customer Premises Equipment (CPE) and managed services for Ameritech’s Data Networking and National Field Service.• Quality Assurance • Financial Management

Worked with clients to facilitate and troubleshoot conference calls via the Internet. Conducted and monitored audio and data conferences that included preparing, introducing, and recording of conferences. Promoted to team lead then to Internet Conferencing Supervisor.