My current role is as a Subject Matter Expert for JIRA/Agile within the Enterprise, taking on the role of Scrum master, Product Owner across multiple projects as a way of assisting teams to adopt Agile practices, converting their waterfall projects to the Agile process and mentoring them through the transformation process.Previous roles have been in project management and as a SME for the Blueprint Requirements Management tool, I am looking after its deployment to various project teams and its ongoing support and usage within Citi.My first role within Citi up to now was as an Application Manager within the Corporate Finance Technology organisation, managing a support and development team for eleven applications in Finance Technology. The team was responsible for production support and for the future enhancement of the application portfolio. Over the period the team were involved, significant improvements were made across the applications to improve accuracy, to increase performance and to resolve application behaviour that was causing wasteful manual intervention to correct. A major infrastructure migration was undertaken in 2010 where the applications were moved to Solaris 10, Sybase 15 and Autosys, with significant performance and reliability benefits being made.During this period I also led a global initiative to improve the requirements management process within the organisation by re-engineering the Requirements Management process and supporting tool suite used within Citi. I joined Citi in June 2006 from Lagan Technologies, Belfast where I spent two years as a Business Consultant delivering training and consultation services for Lagan's CRM application Frontline.Prior to joining Lagan, I worked for 15 years with Nortel Networks in a variety of roles. Starting as a software engineer but moving into more consultative roles considering Nortel's use of software engineering practices and the tools used to support quality software development within Nortel. This included expertise in configuration management, high level design, requirements management and continuous load/build and test of production software.I graduated with a Chemical Engineering degree from the University of Bradford in 1986 and with an M.Sc. in Computing, again from Bradford, in 1987.
Listed skills include Project Management, Management, Process Improvement, Crm, and 5 others.