George Deng Email and Phone Number
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George Deng personal email
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George Deng is a Information Technology Auditor at Fiserv. He possess expertise in help desk support, technical support, working with children, singing, java and 27 more skills.
Fiserv
View- Website:
- fiserv.com
- Employees:
- 10
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Information Technology AuditorFiserv Dec 2020 - PresentMilwaukee, Wisconsin, Us- Performed engagements from technology (IT Asset Management, Cloud Computing, Logging &Monitoring, & Technology Operations), cybersecurity (IAM & Cyber Governance), tooperational/compliance (vendor management & business continuity/disaster recovery).- Initiated project and remediation reviews end-to-end by developing testing plans, supervising auditteam, reviewing audit work papers, and documenting results in final report- Drove ongoing projects to completion by assisting managers in project planning, internal controlreviews, process documentation, testing, results delivery/socialization, reporting, and audit closeout- Took initiative in managing document requests across multiple projects. Submitted requests foraudit team, created and updated trackers for monitoring, and diligently obtained audit access toenterprise systems and data resources to expedite projects- Created data analytics workflows in Alteryx to perform data interpretation for controls testing,population validation, and correlating datasets- Supervised and mentored new associates and co-sourced resources on internal methodology,enterprise processes, and auditing tools
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Information Technology Auditor - StaffCarr, Riggs & Ingram May 2019 - Oct 2020Enterprise, Al, Us- Part of the IT Audit team in a public accounting firm- Provided clients with advisory, consulting, audit, and risk assessment services- Performed assessments and certifications of IT general controls, SOC compliance, and FFIECreadiness- Verified and inspected configurations for core banking applications, IT systems, and infrastructureequipment- Identified and communicated audit findings to senior management and clients- Conducted walkthroughs, performed control analysis, documented gaps, & tested results andexceptions- Assisted partners in the development of planning documentation, test plans, & workpapers- Coordinated with partners and clients to facilitate proper communication and expectations- Managed the completion of multiple on-going projects with clients -
Graduate Research AssistantGeorgia State University - J. Mack Robinson College Of Business Aug 2018 - May 2019Atlanta, Georgia, Us- Led Salesforce project team for streamlining internship application processing- Created a Salesforce page expedite the CIS department’s application process- Collaborated with students, stakeholders, and developers to ensure system captured necessary data -
Solutions Center AnalystChildren'S Healthcare Of Atlanta Dec 2016 - Aug 2018Atlanta, Georgia, Us- Manned a call center that provides desktop support for varied technical problems - Promptly providing first call resolution for customers by resolving technical issues- Writing documentation for end users and internal IS&T employees- Performed testing of functional testing of ServiceNow - Provided on-site support for new go-lives and new projects for the organization -
Help Desk Support SpecialistIsoftstone North America Jan 2016 - May 2016Bellevue, Washington, UsConsultant for Westcon - ReadSoft INVOICES Application Support - Wrote support, configuration, and user training documentation for Westcon business users. - Configured and programmed ReadSoft INVOICES for automated processing of POs- Performed functional QA for ReadSoft - Configured SQL settings for ReadSoft and Westcon's SAP databases - Performed QA and functional test for Westcon's 1View Data Acquisition Project- Liaison for iSoftStone, Westcon, and ReadSoft Capture Solutions teams -
ConsultantWestcon Jan 2016 - May 2016Tarrytown, Ny, UsConsultant for Westcon - QA Tester - Digital Transformation Project- Performed testing for Westcon's 1View Data Acquisition Project for quote document processing- Conducted functional and regression testing of 1View- Performed functional, regression, and negative testing of the hybris eCommerce portal- Tracked bugs and recorded defects on JIRA- Collaborated with QA team, hybris developers, and 1View team to resolve bugs -
Computer Lab AssistantEmory University Aug 2014 - May 2015Atlanta, Ga, UsManned a help desk a computer lab at Emory's Math and Science Department- Aided students with Java and Programming Assignments- Configured network settings for Wireless MathCS network- Some hardware support for student electronics- Configured remote desktop for student assignment submission (SSH and SFTP clients) - Provided bilingual support for Chinese Undergraduate Students -
Math And Computer Science Department Help DeskEmory University Aug 2014 - May 2015Atlanta, Ga, UsProvided desktop support for Math and Computer Science Department Faculty and Professors- Supported Windows 7, 8, Mac OS X, and CentOS- Setup and configured networked printers, copiers, and other hardware peripherals- Reimaged Windows and Mac Devices- Configured IMAP/SMTP/Exchange email clients (Thunderbird, Outlook)- Configured remote desktop software including Putty/MobaXterm (SSH) and ExpandDrive/WinSCP (SFTP)- Provided bilingual support for Chinese Graduate students and Staff
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Summer Camp InstructorAtlanta Contemporary Chinese Academy (Acca) May 2011 - Aug 2013I worked at ACCA's summer program as a science instructor. - Taught science classes daily - Motivated and captivated students by conducting hands-on experiments and presentations- Simplified difficult science concepts such as nucleation and states of matter- Ignited students interest in science!
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Technical SupportAtlanta Contemporary Chinese Academy (Acca) May 2011 - Aug 2013- Coordinated internet network and wireless infrastructure- Provided PC support for Windows 7, 8, Microsoft Word, PowerPoint, and Excel- Self-taught, created, and managed a WordPress website- Created and configured online registration forms
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Student WorkerEmory Oxford College Aug 2012 - May 2013Atlanta, Ga, UsStudent worker in Emory Oxford's music department. - Helped with organizing and preparing events- Coached and helped peers in music- Provided desktop support for Mac OS X, Microsoft Word, and Outlook
George Deng Skills
George Deng Education Details
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Georgia State University - J. Mack Robinson College Of BusinessInformation Systems - Cybersecurity Concentration -
Emory UniversityPsychology
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Emory UniversityMusic
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Emory Oxford CollegeGeneral Studies And Humanities
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Northview High SchoolHigh School Ged
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Georgia State UniversityComputer Science
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Georgia State UniversityComputer Science
Frequently Asked Questions about George Deng
What company does George Deng work for?
George Deng works for Fiserv
What is George Deng's role at the current company?
George Deng's current role is Information Technology Auditor.
What is George Deng's email address?
George Deng's email address is ge****@****erv.com
What is George Deng's direct phone number?
George Deng's direct phone number is +140477*****
What schools did George Deng attend?
George Deng attended Georgia State University - J. Mack Robinson College Of Business, Emory University, Emory University, Emory Oxford College, Northview High School, Georgia State University, Georgia State University.
What are some of George Deng's interests?
George Deng has interest in Social Services, Education, Arts And Culture.
What skills is George Deng known for?
George Deng has skills like Help Desk Support, Technical Support, Working With Children, Singing, Java, Interpersonal Skills, Microsoft Office, Microsoft Word, Microsoft Excel, Powerpoint, Javascript, Remote Desktop.
Who are George Deng's colleagues?
George Deng's colleagues are Raymond Hieronimus, Glenn Focht, Vijay Ramachandran, Phyllis Ferguson, Pmp, Csm, Cspo, Cdp, Diane Gould, Siddhivinayak Gaonkar, So Phi.
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