Guilherme Dos Santos Email & Phone Number

Norwich, England, Gb

Norwich, England, United Kingdom

Responsible for both coordinating and leading a range of short, medium, and long-term projects.Projects and responsibilities include:Launch of Continuous Improvement Portal:--Successful creation, launch, and promotion of online portal accessible to all employees for continuous improvement suggestions to the business.--Successfully set up continuous improvement team and its framework for dealing with incoming suggestions. --Creating and presenting business cases to leadership team for high value projects.--Analysis of all internal suggestions, engaging with suggesters and potential stakeholders, providing feedback--Leading and managing the delivery of all suggestions to the portal. --Market research for new solutions to old problems, visits to aviation innovation fairs throughout Europe, liaising with vendors--Portal has very high engagement and is now source of over 50 internal projects.Digital Signage:--Led project for installation and content creation of 20 separate TV screens for business, as part of overall larger project of digital transformation to the business.--Liasing with all business departments and stakeholders to gather requirements.--Creation of various dashboards, using Excel VBA, SAP Crystal Reports, FolderMill software and the OptiSigns platform.--Personalised training delivery to all departments, through presentations and written guides.Digital Skills:--Led project with goals of Planning, Producing, and Delivering eLearning content for all employees on all internal software.--Liaising with different departments to understand business bottlenecks relating to IT illiteracy.--Instructional videos created to help employees with numerous internal systems.--New SharePoint area created to host in-depth instructional content for existing employees.--New eLearning packages created to deliver introductory videos to new starters.--Using Adobe Premiere Pro, Photoshop, Articulate 360, Open Broadcast Software, MS Projects and SharePoint.

Norwich, England, United Kingdom

Responsible for providing 1st line software and hardware support to on-site and off-site employeesAssistance with short, and medium term projects. --Software upgrades--Gathering requirements

Attleborough, England, United Kingdom

Experience in--Residential, Commercial, and Industrial works.Producing 2D AutoCad drawings of Civil and Structural designs--Site Plans, Building Sections, Site/Building ElevationsSite Surveys--Reinforced concrete surveys and mapping Communication--Liasing with clients, co-workers to gather design requirements in person, over the phone, or email.

Gorleston, England, United Kingdom

Experience in--Residential, Commercial, and Industrial worksProducing 2D AutoCad drawings of Civil and Structural designs--Site Plans, Building Sections, Site/Building Elevations, Steel ConnectionsSite Surveys--Measure-ups, levels, soil samples Design work--Steel beam sizing for residential propertiesCommunication--Liasing with clients, co-workers to gather design requirements in person, over the phone, or email.

Hull, United Kingdom

Kingston Upon Hull, East Riding Yorkshire