Richard Gleabo Email & Phone Number

Makati, NCR, PH

27/F, Orient Square Building, 2701 F. Ortigas Jr Road, Pasig City, Metro Manila

• Aug 2022 to Present - Seven Seven Global Services, Inc
• Handle multiple project simultaneously
• Manages and oversees timely completion of all deliverables
• Delegate task to the team members
• Prepare accurate status reports for all the project being handled
• Communicate with Business Users, Business Analyst, Developers and other part of the project to understand the project/feature specifications

Cybergate Tower 1, Mandaluyong, Metro Manila, Philippines

• June 2021 to Aug 2022 - Accenture Inc.
• Participate in sprint planning and user story t-shirt sizing.
• Identify test scenarios for the assigned user story and sprint planning discussion
• Peer review test case created by colleague.
• Manual and Automation API testing
• API integration testing

27/F, Orient Square Building, 2701 F. Ortigas Jr Road, Pasig City, Metro Manila

• Nov 2019 to June 2021 - Seven Seven Global Services, Inc.
• Communicate with Business Analyst and Developers understand the project/feature specifications
• Communicate with project team members to ensure on-time and quality completion of the test phase
• Identify test scenarios and create test cases for the assigned user story
• Execute manual and automated test cases
• Create Microsoft Azure DevOps bug ticket for the encountered issue

2nd Flr., Annex Bldg. A. Francisco Gold Condominium I. 784 EDSA. Brgy. West Kamias Quezon City

• Perform manual testing of the product either software or hardware.
• Conduct an exploratory testing to evaluate robustness and functionality of the device and system.
• Use repeatable processes to verify that the release meets the quality standards before launch.
• Detect, report and track software and hardware defects.
• Conduct in-depth training and product launching session within the organization.
• Testing and evaluate new technology proposed by international suppliers.

2nd Flr., Annex Bldg. A. Francisco Gold Condominium I. 784 EDSA. Brgy. West

• Assisting Sales on product demo and presentation to customer.
• Maintain Company PCs, printer and network connection.
• Conducting trainings to client to ensure proper usages of the device purchased (Software and hardware).
• Coordinating with Supplier/Factory engineer regarding technical matters being asked by the customer.
• Analyzing problems and troubleshooting of the devices.
• Manage time to ensure release of printing services is on time.

Financial Center, Pres. Diosdado Macapagal Boulevard, Pasay City

• Installing/configuring network switches and wireless network equipment (Cisco, HP)
• Communicating to a staff or clients through a series of actions, either face to face or over the telephone to assist set up systems and resolve issues.
• Install/repair network cables, including fiber optic cables
• Troubleshoot network connectivity problems for users or group of user
• Back up network data
• Create/update technical documentation for network installations or changes of existing installation

Master’S In Information Technology

Bs Information Technology