Kevin Gleason Email & Phone Number

San Francisco, California, US

Dallas, Texas, US

• Built and led engineering teams delivering custom solutions for clients while managing all aspects of SDLC
• Collaborate with product teams and customers to ensure aligned project direction
• Coach and create growth opportunities for team members, and mentor colleagues through regular meetings and annual reviews
• Worked directly with executives to evaluate initiatives, improve delivery and provide guidance on vendor relationships
• Built and rolled out company wide delivery standards improving quality and consistency across the organization
• Architected and led a team developing an automated fraud detection system with an ROI of 120% within the first year

Dallas, Texas, US

Chicago, Illinois, US

• Run two teams of 14 total including developers, QA, BA and PMs. Lead in designing, developing and implementing new features and enhancements.
• Tech lead for two tax technology SAAS solutions.
• Lead and mentor development team members, including preparing and dispensing work assignments and reviewing the work of other team members of on and offshore resources.
• Work directly with clients to deeply understand their process and implement software solutions that fit their needs.
• 2018 Innovation Award winner for Outstanding Technical Design & DevelopmentASP.NET C# Web API, Angular, Angularjs

• Buy, manage and maintain web sites that have large expansion potential.
• Research markets and develop web sites that have potential for expansion.
• Analyzed relevant keywords to improve search engine rankings and increased natural traffic.
• Optimize site layouts for increased usability and increased ad revenue.
• Worked together with programmers and designers to create and implement detailed product requirement documentation.

• Provide IT support for a clientele of over 80,000 members and have personally supported over 1000 members comprising of Michigan State University staff, students, retirees and alumni in areas of computer software.
• Efficiently communicated with several of the other Academic Technology/Administration Information/Distance Learning Service divisions on campus in order to facilitate recovery of any campus-wide problems reported.
• Proficient in using Computer Associates Uni-center Service Desk software in order to keep a detailed history of customers’ issues on a daily basis.