Gleb Kot Email & Phone Number

Warsaw, Mazowieckie, Poland

- Attracting new customers and developing existing ones in accordance with company's strategy;- Analysis of the customer needs;- Scheduling B2B meetings;- Acquisition, service delivery and negotiations with Pharm and Healthcare customers from Italy, BeNeLux, Scandinavia;- Setting up, developing and implementing of sales plan;- Managing the working group of 10 logistics specialists for dedicated contracts in pharma; - Monitor and control project performance, on time delivery, transport costs and efficiency;- RFI, RFQ and tenders preparing;- Integration management between the key customer and the operation team- Implementation of KPI's.

Warsaw, Mazowieckie, Poland

- Requirements Analysis - Organizing, specifying, and modeling the requirements to ensure they are complete and clear- Validating and Verifying Requirements – Challenge the business, making sure that the requirements are consistent and approved by all the appropriate stakeholders and that they meet with relevant quality standards- Technical analysis – fitting business requirements into the project’s architecture and data flows- Uncover the underlying business issues that need to be addressed and discover- Close cooperating with the Product Owner, business, and developers taking part at every stage of the project - to provide high-quality software and assist with the business case implementation

Nicosia, Cyprus

Nicosia, Cyprus

- Conducting research and testing hypotheses. - Implementing new management methodologies within team;- Improving the product;- Analyzing of the new markets for the product's expansion;- Upholding of negotiations with global partners from (EU and North America);- Developing already existing the processes in the community department;- Analyzing legal documentation for the banking domain. ;- Gathering and preparing functional and non-functional requirements for C-level managers.

Minsk, Belarus

- Current state (AS IS) and future state (To Be) enterprise analysis and assessment of change strategy. Business needs and opportunities defining;- Suggesting the solutions and elaboration of its economic rationale;- Requirements elicitation, collecting, analysis, documentation, verification;- Requirements decomposition;- Software Requirements Specification, Vision and Scope Document elaboration;- Use Cases, User Stories (with AC) documentation;- Work with Trello, Jira;- Prototyping (Figma, Balsamiq);- UML, BPMN modeling (draw io);- Presentation;- Experience of teamwork.

Республика Беларусь

- Prepare comprehensive project plans to assure deliverables are attained within budget, timeline and varied project objectives for Ferrero Rocher, AbInBev and FACCO SRL. - Identify, evaluate and define project needs and scope;- Estimate logistics related resources and time and establish priorities.- Overseeing the project closeout process to ensure that all documentation is complete;- Implemented new approaches for search of potential clients via Social Medias.

Minsk, Belarus

- Responding to customer queries in a timely and accurate way, via email or online chat- Identifying customer needs and helping customers use specific features- Analyzing and reporting product malfunctions- Educating users by helping work with the software- Analyzing users flows to configure the software for each user- Sharing feedback with the product- Update our internal databases with information about technical issues and useful discussions with customers- Inform customers about new features and functionalities- Follow up with customers to ensure their technical issues are resolved- Gather customer feedback

Minsk, Bielorussia

- Coordinated the presales and sales processes for clients from EU;- Resolve any arising problems or complaints;- Identifying opportunities for improvement in clients’ supply chain operations, including process improvements that could increase efficiency or identifying alternative suppliers with lower costs;- Analyzed of the market of the logistics service;- Consulted the incoming customers’ requests;- Preparation of accompanying documents for transportation;- Implemented new approaches for search of potential clients via LinkedIn.

Business Analysis

- Business analysis skills, requirements elicitation, analysis, documenting and management. - Planning and exacuting requirement analysis.

Bachelor'S Degree, International Relations