Gleb Bolshakov Email & Phone Number

Moscou, Russie

Management of IT Finance Projects team. Management of IT projects for Retail’s Finance&Legal domains. Deployment of the modern Accounting tools in collaboration with Corporate teams: - METI Matching (Accrochage)- Oracle ERP Cloud Fusion- Transactional Workflows of Electronic Documents

Moscow, Russian Federation

Chef de Project IS, for the deployment of METI Accrochage @ Auchan Retail Russia (outsourced)

Moscow, Russian Federation

Re-engineering and regulation of business processes and internal information exchange tools for the corporation and the branch office. Development of methodology and tools for the corporate Management By Objectives (MBO) system. Modelling and development of Project Fulfilment guidelines for the Corporate Project Office. Design and implementation of EDO/EDI-related projects.- Designed and managed 'ITS Customer Invoice-Offer' internal project which facilitated coverage of 60% regular customers by standardised service contract terms - Identified missing Key Performance Indicators (KPI) for the branch office's business processes and tuned their measurement by employees - Engineered the management of internal regulatory documentation and tasks management for the branch office using 1C:Enterprise software (Docflow configuration) - Produced and introduced several dozens of internal standards, regulations, functional and job instructions for numerous areas including Goal Setting and Planning for divisions, Legal contracts management, Receivables flow management, Regular Customer services management, Courier service management, etc. - Developed the Regular Reporting registry for branch office divisions and implemented the reporting automation via 1C:Enterprise software- Designed and implemented the extended functionality for the Branch Manager Dashboard at the intranet web portal, and further managed the dashboard contents - Coordinated and managed the yearly Goal Setting and Planning process (KPI, Balanced Scorecards) for the Director General in 2014, which included methodology development, guidance and operational support for over 70 Branch Managers

Moscow, Russian Federation

Management of all brand protection affairs in Russia and CIS countries, being part of the Cisco’s Global Brand Protection organization. Development and management of regional activities to mitigate unauthorized (grey) market impact on Cisco revenues in RCIS. Ensuring business compliance of Cisco Channel Partners (who are major IT systems integrators), delivering trainings to Cisco Sales units and Channel Partners about implications of grey market and counterfeit gear, conducting anti-counterfeit investigations of market sellers with the assistance of external Legal and Law enforcement authorities (Police, MIA). Delivering periodic BP activity reports to senior Cisco stakeholders and chairing related meetings. - Fully responsible for investigation and resolution of unauthorized supply channels (directing and overseeing 3rd party investigation service providers, performing due diligence checks)- Managed directly and supervised external auditors in over 50 Channel Partner audits in RCIS, which have resulted in multi-million recoveries and significantly increased business compliance in Authorized Partners landscape- Secured to close over $5M of product and service sales opportunities through constant coaching and knowledge sharing to Cisco and Partner’s sales teams- Led project of Cisco Trademark registration with the Russian Federal Customs Service, aimed to intercept counterfeit gear imports- Executed test purchases from suspected counterfeit sellers, developing follow-up cease and desist activities by legal, and negotiating directly with infringers about settlement conditions- Participated in 6 yearly CiscoExpo industry exhibitions, creating media contents, delivering presentations and managing booth discussions with 500+ End Customers, to enhance their deliberate purchasing decisions of authorized Cisco gear

Moscow, Russian Federation

Full management of product type approval processes (EMC, Safety, Telecom, and Radio disciplines) in Russia and CIS countries. Planned local product tests, developed relationships with 20+ leading Scientific-Research Institutions in RCIS, negotiated testing service contracts with suppliers. - Obtained hundreds of country-level approvals for Cisco products in RCIS, supporting their go-to-market strategy- Coordinated several ISO9001 QMS audits of Cisco manufacturing sites by RCIS testing authorities- Created from scratch and managed up-to-date contents of the Product Approvals database (electronic product approval documentation) for RCIS to facilitate its use by Cisco sales teams and Channel partners, thus decreasing their search time

Moscow, Russian Federation

Provided Sales support to Russian 2-tier Channel Partners Assistance to senior Cisco Systems Engineers in network design projects and equipment configurations Pre-sales consultations to End Users (8x5 e-mail and phone helpdesk) Delivered 10+ Cisco Technical Lab trainings to groups of 10-20 IT partner professionals Office support during service outages and IT systems migration

Moscow, Russian Federation

As a project manager, completed upgrade to STATISTICA98 edition As a project team member, performed Russian localization of the STATISTICA 5 software package Participated in the English-to-Russian translation of STATISTICA electronic documentation Phone/Email communications with prospective clients Pre and post sales support Improvement of web site design

Master'S Degree, Mathematics, Applied Mathematics, Diploma With Distinction

Completion Certificate, Mathematical Modeling And Research

Master Class - Spatio-Temporal Patterns