The Product Application Specialist’s primary focus is on customer calibration and application needs, updating calibrations, and supplying calibration reports, while also providing user and employee training for effective operation and optimal performance. The role involves diagnosing instrument performance issues and contributing to solutions, as well as installing software and ensuring integration with existing solutions. Participation in installations, instrument demonstrations, and trials are also tasks that the PAS will encounter.My key responsibilities also include maintaining customer relationships through quality calibration service and supporting sales teams with product expertise. The PAS may also take part in representing the company at industry events and collaborate with Sales in evaluating and supplying feedback to customer inquiries.