Gleisa Opaloski Email & Phone Number

Bournemouth

- Adhere to standard processes and procedures, ensuring compliance with company policy- Provide exceptional customer service by being proactive and attentive to customer needs-Maintain high performance by consistently delivering quality work promptly- Investigate complex queries and issues, escalating them appropriately to senior team members- Communicate effectively with internal and external stakeholders, including customers, solicitors, and internal teams- Demonstrate proficiency in using a variety of software applications across a wide range of processes- Collaborate effectively with team members to meet customer requests and deadlines- Maintain meticulous attention to detail to ensure data accuracy- Make outbound calls to solicitors and customers to discuss process requirements and procedures

Poole, England, United Kingdom

- Providing customer support through Twitter, Facebook, and product reviews (Apple Store/Play Store).- Analyzing user engagement and creating responses according to customer needs.- Checking users' profiles to determine if they are engageable according to the guidelines.- Escalating cases to a higher tier when necessary.- Social media database (Portuguese/English) creation collaboration.- Daily volumes and reports about more than 20 supported products.- Spotting emerging issues, bugs, and raising them to a higher tier.- Using Conversocial, Verint and Sprinklr systems

Poole, Poole, United Kingdom

- Providing customer support via Phone, Chat and Email for Android apps.- Comply with local and global policies and regulations;- Follow established procedures to provide assistance with apps and payments matters;- Perform troubleshooting steps with customers to resolve issues;- Consult higher tiers and escalate cases as necessary;- Stay up to date with information shared through internal systems;- Ensure customer satisfaction.

High Wycombe

- Live-in childcare provider for 2 in a British family household.- Assist with daily childcare tasks, including supervising playtime, and preparing meals for the children. Engage in educational and recreational activities with the children, promoting their learning and creativity.- Help with light household chores related to the children, such as tidying up their rooms and doing their laundry. - Provide flexible support to accommodate the family's schedule, which may include occasional evenings or weekends.- Encourage cultural exchange by sharing aspects of your own culture and learning about the host family's culture.- Safely drop off and pick up children from school and various extracurricular activities,

Curitiba Area, Brazil

- Managing students with set goals for their education.- Providing personalized follow-up for students enrolled in distance learning courses.- Offering support to clarify doubts and motivate students to complete their courses with high quality.- Delivering service through various communication channels, including phone, email, platform messaging, chat, and WhatsApp.

Curitiba

Graduation Planning:- Responsible for planning and organizing graduation ceremonies for technical and technologist courses throughout Paraná.Documentation and Archival Management:- Preparation and maintenance of documents related to graduations.- Archival management of minutes, both in physical and digital formats.Student and Polo Coordinator Support:- Providing assistance and support to students.- Collaborating with polo coordinators to ensure the success of graduation ceremonies.

Curitiba Area, Brazil

- Managing students with set goals for their education.- Providing personalized follow-up for students enrolled in distance learning courses.- Offering support to clarify doubts and motivate students to complete their courses with high quality.- Delivering service through various communication channels, including phone, email, platform messaging, chat, and WhatsApp.

Diretoria Geral Ead

- Compilation of spreadsheets related to the grades of each student from all branches across Brazil.- Creation of grade notices and their inclusion on the portal.- Correction of answer keys and input of this data into the study environment.- Finalization of grades for the board of directors.

Curitiba

Front Desk and ReceptionAdministrative SupportDocument ManagementCustomer SupportOffice Management

Curitiba

- Student assistance (e-mail)- Diploma creation, tracking, and issuance- Data updating through the system (spreadsheets and portal)- Document archival management- Processing and forwarding of documents, memorandums, and official correspondence (SIPAC)

Curitiba, Paraná, Brazil

- Reception of patients- Telephone answering- Appointment scheduling- Control and organization of medical records- Enrollment of insurance plans via the system- Management of correspondence

Piraquara

- Assist the teacher in the preparation of educational materials.- Provide support to students during classroom activities.- Aid in classroom supervision and control.- Collaborate in the creation of educational resources and support materials.- Supervise students during meals and personal hygiene.

Postgraduate Degree, Social Media, Social Media Management

Executive Secretariat, Business

https://www.unibrasil.com.br/cursos/graduacao/escola-de-negocios/secretariado_executivo/

Técnico Em Segurança Do Trabalho, Técnico Em Segurança Do Trabalho

Especialização Em Educação A Distância, Educação

Técnica Em Magistário

Postgraduate Degree, Human Resources Management/Personnel Administration, General

Retenção de Pessoas Liderança e Desenvolvimento Liderança e Conflitos Gestão de Pessoas e Psicologia Organizacional Capacitação e.