Database server admin/architect, SSAS, Datawarehousing, SSIS, PowerBI, Report Writing, Data analysis, etc.

Primary responsible in upgrades, maintenance, development, design and troubleshooting of all Enterprise application systems and servers. Active Directory, Group Policy, DNS, DHCP config.Microsoft Exchange 2007-2013 Server - Primary Exchange Engineer for the entire company- Just completed migration to 2013 without any issues- Administration, configuration, security, installation, management and design.- Built and configured UAG (Unified Access Gateway) 2010 for ActiveSync users and mobile devicesMicrosoft SQL Server 2005 - 2017- Primary DBA for the entire company- SQL Server installation, administration, configuration, security, backups, maintenance, management, design and development.- Implemented automated notifications and database functions- Created T-SQL scripts for automated processes- Designed Reporting Services- Troubleshooting of issuesShoretel Phone System - Primary Phone System Engineer for the entire company- Migrated all telephony systems from Nortel CS1000 into Shoretel- Primary support for all Phone system- Performed server and application upgrades, system migration, integration with our telephony systems.- Administration, configuration, installation, management and system design. Including Shoretel Enterprise Contact Center.- Designed AutoAttendants, routes, GCCS scripts, trunks and call automation- Responsible with maintaining and upgrading phone banking IVR servers- Implemented call recording and Contact Center scheduling serversBarracuda Systems- Implemented email archiving solutions- Setup and configured new web filters and spam filters- Implemented cloud protection layer- Configured mail security

Primary Role:Server application administratorPrimary Nortel and Shoretel phone administrator and supportSecondary Citrix administratorPrimary software administrator

Primary Role:Workstation administration and troubleshooting.Software administration and troubleshooting.Primary support administrator for Nortel phone system and Contact CenterPrimary support administrator for Nortel call recording softwarePrimary support for all analog lines and fax machinesPrinter administration and support

Just completed training and was on the job for a month until I was hired at Kitsap Credit Union.Primary responsibility:- Troubleshooting of Comcast Internet, TV and Phone

Troubleshooting support for Dell desktops and laptopsAwarded top 5 employee for the whole Dell technical support sites.

Technical support for Linksys networking devices