• Currently act as a business owner of my own company servicing the greater Tampa Bay Area. My clients consist of both re-occurring managed customers as well as I have done project work for other small business owners. I am the sole IT point of contact for my MSP clients, I provide complete IT support both for desktops/server/network/ security/ email and spam / malware/ VPN & remote offices• Work with Vendors that specialize in the Health Care industry focusing on Electronic Medical Records/Interfaces/ and Practice Management Suites • Probate and Law Specific Applications consisting of Document Management and Time Keeping Software • Specialize in Microsoft Software and Dell/HP Hardware• Budget Planning for new fiscal year for hardware refresh programs as well as software and network appliances • Present written up proposals to steering committees for approvals

• Worked in a consultant role for a client base of over 200 customers. I managed almost 15 clients myself as well as lent support to other engineers• Responsible for all IT needs of my client based under my company. Included all hardware/software/line of business applications/server/desktop/network devices• Wrote up technical literature to present to clients for upcoming budget approvals for project work• Trained and sat in on hiring of new employees • mentored new employees during the onboarding process

$1.5 billion staffing company• Technical Support for 55 remote office spread across the entire country • Network upkeep for Sonic Wall Appliances as well as Help Desk Support/Server Monitoring & Patching.• Training new IT staff on procedures/processes • Responsible for hiring of new employees

• Worked on end-user ticketing system • Server Maintenance/Patching/Backup & Recovery • Recommended, evaluated and purchased IT assets & maintained inventory of IT asset• Worked along ESPN during Xgames event, Answered Technical assistance to ESPN staff & ran/terminated telco/data cable• Network maintenance for entire Ski Area Site • Dell Switch • Worked with ISP and Telco vendor during upgrades and office moves