Glen Lewis Email and Phone Number
I am the Chief Executive Officer of Rose Villa, a beautiful, progressive and forward-thinking CCRC in Portland, Oregon. With over 13 years of experience in the senior living industry, I have a certification as an assisted living facility administrator in Oregon and a strong background in hospitality and clinical operations. My passion is to create exceptional environments for older adults and their families, enabling them to live healthy, purposeful, and independent lives, while embracing diversity and inclusion in our community. As the CEO of Rose Villa, I oversee all aspects of the campus, which offers a variety of living options, amenities, and services for our residents. I deliver high-quality and compassionate care, as well as exceptional hospitality and customer service, to our residents and their families. I also foster a culture of engagement, empowerment, and collaboration among our staff, who share our values of grace, courage, and integrity. Some of my achievements include developing and implementing a socially sustainable marketing plan, increasing resident satisfaction and retention, improving operational efficiency and financial performance, and enhancing staff development and recognition. I enjoy working with a diverse and talented team, and I am always eager to learn new skills and best practices that can benefit our residents and our organization.
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Chief Executive OfficerRose Villa Senior Living Mar 2024 - PresentPortland, Or, Us -
Board Member - Wesleylife FoundationWesleylife Jan 2023 - Mar 2024Johnston, Iowa, UsCurrently serving as a Board Member for the WesleyLife Foundation Board. The WesleyLife Foundation is established to provide strategic planning and direction for the philanthropic efforts throughout WesleyLife, including, but not limited to the Good Samaritan Program, Meals on Wheels, Capital Campaigns and Team Member Bridge Fund programs. Inspired by our 76 year history of giving back, the Foundation continues the legacy of John Wesley and the leadership of Rob Kretzinger to "...do all the good you can" through our service lines and programs. -
Executive Director @ Edgewater - A Wesleylife CommunityWesleylife Dec 2018 - Mar 2024Johnston, Iowa, UsExecutive Director responsible for oversight and leadership of this beautiful CCRC in West Des Moines, Iowa. Encompassing 52 acres, 21 of which is developed, Edgewater is an incredible campus of generous, thriving, active, older adults who call it home. Developed and owned by WesleyLife, our campus stays true to our 76 year heritage of serving our greater community graciously. WesleyLife has been transforming the aging industry and experience since the very beginning and continues to do today at the community level and throughout the organization. -
General Manager/Executive DirectorAegis Living Dec 2012 - May 2017Bellevue, Wa, UsGeneral Manager/Executive Director responsible for all functions of hospitality and clinical operations. Dedicated to ensuring an exceptional environment in assisted living and memory care communities. Responsible for oversight of day-to-day business operations to ensure exceptional quality and service, sustained resident satisfaction, staff engagement, operational efficiency and targeted financial outcomes.Aegis Living is a private, family-owned company known as a leader in the senior living industry. Aegis Living's success has been attributed to an incredible "disruptive" vision of what senior living should and could be, along with their ability to create a unique team member culture known for it's ability to employ and retain the finest team members.During my tenure at Aegis Living I was assigned to three different communities:Aegis of Redmond - Assisted Living and Memory CareAegis at Northgate- Memory CareAegis of Bellevue - Assisted Living and Memory CareAwards and accolades:Rising Star General Manager - 2013Make Life Better Story of the Year Award - 2013Aegis Ambassador Award - 2014 -
General ManagerPollin Hotels Pdx Iii, Llc Mar 2008 - Dec 2012General Manager for the Sheraton Portland Airport Hotel, Hampton Inn Portland Airport and started with company as opening Assistant General Manager of the Aloft Portland Airport at Cascade Station. Strengthened company's business by leading implementation of a Socially Sustainable Marketing Plan within our greater community. This plan held a two part approach: 1. To bring business to our hotel by being viewed as a "good steward" to our community connecting guests to a business which aligned with personal beliefs. Doing good for the community and each other. 2. Focus on Associate/Team Member engagement by inviting each team member to be a part of a company which fosters the health and wellbeing of each other and their community.During my tenure we redefined priorities of properties to address Associate/Team Member satisfaction thus increasing StarVoice scores through the development of an open communication plan within all departments and by all leaders. Developed an Associate Emergency Relief Fund program for company and implemented it within each hotel property. Increased overall GOP by 15% in 2011 and 18% in 2012. -
General ManagerColumbia Gorge Hotel & Spa Oct 2005 - Apr 2008Hood River, Oregon, UsAccountable for all aspects of hotel operations including overall customer service/experience and financial outcomes. Responsibilities included rooms operations, food and beverage operations, catering, accounting and sales/marketing.Some highlights of my tenure: Increased revenues by 8% in year one and 6% in year two. Received Travel and Leisure Magazine's World Best Award recognition Repositioned property with new and robust marketing plan, website design and overall advertising campaign focusing on "historical luxury" tapping into the unique and incredible history of the property while focusing on redefining the guest experience. -
Director Of Guest ServicesSpring Creek Ranch Dec 2002 - Oct 2005Collierville, Tn, UsResponsible for all front office/guest reception operations for this 140 room luxury hotel located in Jackson Hole, Wyoming including Guest Reception, Concierge, Reservations, Drivers and Bell Staff.Involved in all components of the yearly budgeting process for departments. Worked closely with General Manager regarding revenue management, standards and guest service experiences. Property was recognized on Conde' Nast Gold List and Travel and Leisure Magazine Top 100 during my time at property. -
Director Of Front Office OperationsDoubletree By Hilton Portland Apr 1999 - Dec 2002Portland, Oregon, UsStarted with property as Guest Relations Manager, acting as daily Manager on Duty for this 476 room 36,000 sq. foot meeting space hotel in Portland, Oregon. As Guest Relations Manager, I was responsible for all shift management of front office operations and guest relations within the property. Within one year, I was promoted to Director of Front Office Operations, where I served the property as leader of all front office operations including front desk, bell services, transportation, PBX operations, reservations and concierge. Duties included scheduling, group billing and setup, departmental budgeting, fiscal management, hiring, coaching, counseling and consistent improvement of processes. -
Lead BellmanThe Peaks Resort & Spa Jun 1996 - Apr 1999Telluride, Colorado, UsResponsible for all components of bell services for this AAA-Five Diamond property in Telluride, Colorado. These responsibilities included luggage handling, transportation, amenity delivery, valet services and orientation of guests to property following all AAA-Five Diamond service standards in an effort to exceed guest satisfaction and expectations.
Glen Lewis Education Details
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University Of PittsburghPhilosophy -
Southern New Hampshire UniversityGeneral
Frequently Asked Questions about Glen Lewis
What company does Glen Lewis work for?
Glen Lewis works for Rose Villa Senior Living
What is Glen Lewis's role at the current company?
Glen Lewis's current role is Chief Executive Officer at Rose Villa| Senior Living Community.
What schools did Glen Lewis attend?
Glen Lewis attended University Of Pittsburgh, Southern New Hampshire University.
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