Glen began his career in telecommunications while in the Signal Corps of the U.S. Army. Following his military obligations he joined New Jersey Telephone as a switching engineer and over the next twenty-five years he held a variety of positions in RCA Network Services, Northern Telecom, MCI, and Telcordia. While with Telcordia, Glen served as a Director in Telcordia's Advanced Network Systems Business Unit. His responsibilities included VoIP softswitch engineering, development, deployment and management. He was a member of Bellcore's initial VoIP feasibility and development team where he worked on call processing translations and database design and administration. The Telcordia team developed the first multi-class (i.e. class 4/5) carrier grade soft switch, which was developed for Sprint's pioneer nationwide VOIP network. Glen led the sale of Telcordia's softswitch intellectual property to NewCross Technologies and he established NewCross’ soft switch business unit and engineering division, where he served as the General Manager of that organization. Returning to Telcordia, Glen joined the Applied Research BU, specifically working on US Government projects (DOD, US Senate, NASA/JPL, and policy work with Johns Hopkins Advanced Physics Lab). Currently a technical staff member working in Ericsson's BUSS Service Management - Assurance Unit. Specifically, team member of Ericsson Experience Manager (formerly Telcordia's Service Director) - systems engineering and overall solutionsGlen holds two U.S. Patents in VoIP technology – a next generation network treatment mechanism and an inter-nodal North American Numbering Plan software routing engine.Specialties: • Served as a General Manager of an engineering and deployment organization for IP telephony• experience in protocols, OSS', network reliability, security, development and implementation services, regulatory issues in IP networks: CALEA, E911, reciprocal revenue.• Member of Bellcore’s initial VoIP development team / 1st nationwide VoIP network• Lead staff deploying a nationwide network management operations system• Senior technical manager of MCI’s largest switching region w/ STPs & SCPs