In this position I am primarily responsible for maximizing profitable revenue growth through customer loyalty and associate engagement, market growth and operational excellence. • directing the execution of plans (e.g., financial, operating, human resources, marketing, merchandising, etc.); • providing leadership to management team reporting, including recruitment, coaching/training, performance assessment and consulting in associate development; • Providing excellence in customer… Show more In this position I am primarily responsible for maximizing profitable revenue growth through customer loyalty and associate engagement, market growth and operational excellence. • directing the execution of plans (e.g., financial, operating, human resources, marketing, merchandising, etc.); • providing leadership to management team reporting, including recruitment, coaching/training, performance assessment and consulting in associate development; • Providing excellence in customer service by communicating, demonstrating and ensuring implementation of corporate customer service standards; • Directing the management team in the day-to-day operations of the store, and promoting teamwork to ensure effective cross-functional collaboration; • Participating in self-development as well as the development of the management team, including skill assessment, succession planning and implementation and evaluation of development plans; and • Demonstrate visible leadership. Show less

Manage and direct In-Store marketing team to create an exciting and dynamic floor presentation supporting a customer friendly environment.Management of 36 associates two of which are at a management level.Maintain consistency in merchandising/marketing standards as per most recent guidelines.Communicate and educate Assistant Store Manager of Sales and Service and store associates regarding merchandise presentation and signage standards.Manage the shipping/receiving, staging… Show more Manage and direct In-Store marketing team to create an exciting and dynamic floor presentation supporting a customer friendly environment.Management of 36 associates two of which are at a management level.Maintain consistency in merchandising/marketing standards as per most recent guidelines.Communicate and educate Assistant Store Manager of Sales and Service and store associates regarding merchandise presentation and signage standards.Manage the shipping/receiving, staging, stockroom and merchandise logistics for the store.Ensure facilities are kept clean and maintained in accordance with defined standards.Manage logistics and Merchandising staff, including payroll, setting goals, metrics, performance management, coaching a/mentoring associate relations, etcInventory control, including price integrity, markdowns, flow of goods within the store.Implement corporate and local initiatives to drive associate loyalty and satisfaction. Show less

Direct supervision, development, and performance management of over 120 associates. Including 4 supervisor level direct reports.Merchandise control of over 20,000 Catalogue SKU'sReceiving of product on a procurement based processDrove payroll metrics by ensuring proper associate alignment, reduction of turnover and increased Associate Loyalty IndexDeveloped a process improvement initiative that increased productivity by 8% and reduced operational expenses by 5%.

Inventory Management including supervision and training of the receiving department.Product procurement, merchandise designation and quality controlTraining, implementation and monitoring of safe work practices.