• Customer service: building rapport with customers, boosting sales by promoting deals and offering product advice. I have received multiple awards for my customer service. • Productivity: hardworking and adaptable to work towards the goals set. For instance, 44 trays an hour to ensure stock is fully worked before opening. • Teamwork: working as a team to meet goals and ensure customer service is maintained. As an experienced member of staff on the shop floor this has provided me the opportunity to offer new staff members guidance and advice on the job at hand. Whilst being conscientious of my own roles and responsibilities. • Confidence: communicating effectively with customers and dealing with their requests by listening carefully and building a relationship. I have the confidence to show customers suitable alternatives when the company cannot fulfill their request. • Adaptable: able to cope with staffing changes and sicknesses. Ability to adapt and thrive in a fast-paced, high-pressure environment and the responsibility with this. • Flexible: use initiative and experience to take on all required roles across the store.

• Teamwork: working within the team to complete daily tasks as well as working collaboratively with two teaching assistants.• Communication: effective communication within the team and with parents to encourage improvement and progression for their children.• Time management: completing daily tasks and lesson plans on time to meet deadlines.• Organisation: development of database to record student progression.• Achieving goals: maintaining teaching standards by encouraging children to meet their goals to support their growth.• Ambitious and determined: ability to work flexibly to achieve goals and teaching standards. Motivated and hardworking to keep practices up to date and plan relevant lessons.• Personal growth: weekly progress meetings to discuss my progress and ability to identify goals and objectives to develop my skills and qualities.• Planning and assessment: completing detailed lesson plans and assessing student progress.• Responsible: developing and enhancing the education of a class of thirty children.