Glen Robinson Email and Phone Number

• Technical onsite support for all voting equipment including scanner, controller and voting booth equipment. • Responsible for complete set up / installation, inventory and decommissioning of equipment before and after each election process

• Supports multiple Supply Chain project teams for purchasing and transactional support – Creating and Modifying Stakeholder approved (POs) Purchase Orders at buyer’s direction within SAP / S4.• Vendor selection through Request for Purchase and Request for Information evaluations, negotiations, and suppliers.• Assists with tracking delivery, expediting purchased materials and equipment and collecting associated project documentation.• Maintains and monitor purchasing log of material orders, project documents and equipment in a systematic manner• Supports coordination of logistics to optimize service, maintain supply-chain efficiency, and minimize costsProcurement, Licensing, Asset Management and Telecom Lead April 2021 – August 2022Project coordination in a virtual Team environment for Oxy Western Midstream network and desktop/laptop separation ( 1600 PCs across eight primary locations ). • End User schedule coordination • Oversight of Desktop IT technicians - Create / Maintain project status reports • Manage relationship with hardware suppliers• Procurement liaison / SAP PO execution supporting regional IT leads and corporate headquarters.

Responsible for the complete telecommunication services sourcing, service orders and implementation life cycle for all Aptim locations and project sites. Coordinated daily with internal teams as well as external stakeholders to ensure business continuity as related to telecom expenses and service delivery. Daily liaising with third party providers for contract and pricing negotiations, solidifying SLA commitments and SOW documents. ● Implemented project management processes to research, initiate, plan, execute, manage and control all aspects of circuit/telecommunications provisioning and order management● Liaised with Telecommunications carriers (Comcast, CenturyLink, Verizon, AT&T, etc..) and equipment providers to ascertain competitive pricing, negotiate contracts and solidify SLAs● Managed orders for Broadband Internet(cable and fiber), satellite INET, MPLS, T1, DS3, DSL, POTs lines, PRI, VoIP, SIP, DID and porting services(LNP process tor telephone lines)● Created and maintained Order tracking site within SharePoint improving visibility of all circuit orders for stakeholders ● Research and coordinated order management between multiple vendors supporting migration of sites from traditional legacy systems with PRI services to VoIP / SIP technology ● Realized $300k via continued contract management and timely disconnection processes● Assisted Billing department to ensure telecommunication invoices were accurate and resolved any discrepancies ● Project Manager for internal sunsetting project● Technical Writer/document reviewer. Completed review, edit, approvals and publication of 20 documents

Responsible for telecom service orders supporting the CB&I enterprise and project sites including moves, adds, changes, deletions(MACDs), cancellations, installations for data and voice telecommunications services. ● Managed orders for Broadband Internet(cable and fiber), satellite INET, MPLS, T1, DS3, DSL, POTs lines, PRI, VoIP, SIP, DID and porting services(LNP process tor telephone lines)● Project managing the implementation of Enterprise Voice and Data projects by working closely with the Voice and Data Engineering Teams, Operations, Architecture and Field Service teams to ensure services were properly installed and or extended to the correct demarcation point(s). ● Research and order management between multiple vendors supporting migration of sites from traditional POTS lines / DIDs to VoIP / SIP technology realizing significant cost reductions and improved network efficiency.

Responsible for telecom service orders supporting the 400+ site Stewart Title enterprise including moves, adds, changes, deletions(MACDs), cancellations, installations for data and voice telecommunications services. The work is typically performed as individual projects and includes:. working closely with US Telecom carriers and equipment providers to ascertain competitive quotes. submitting/completing provisioning orders for MPLS, T1, DS3, DSL, Dedicated Internet, POTs lines, PRI, VoIP, SIP, DID and porting services as well as hardware including Cisco 1800 series routers, 2900 series switches, US Robotics modems, Aruba Wireless devices and Cisco 7942 and 7962G phones. Project managing the installation and implementation of Enterprise Voice and Data projects by working closely with the Procurement, Voice and Data Engineering Teams, Operations, Architecture and Field Service teams to ensure services were properly installed and or extended to the correct demarcation point(s) within buildings and customer locations culminating with successful service activations.

Global Provisioning Coordinator (1998-2004)Provided data and voice pricing analysis and provisioning service by acting as single point of contact to global data and telecommunications providers for competitive quotes, orders, installations and disconnection services(MACDs).Coordinated and processed 300+ data communication orders(DS0, DS1, T1, T3, DS-3, OC-3, E1, E3, DSL, ISDN, ISDN-PRI, Frame Relay, Dedicated Internet Access, Metro Ethernet) for both domestic and international locales and conducted 150+ pricing exercises and cost analysis each of the last four years ensuring customer satisfaction as measured against industry standard timelines. Consulted as key member in Request for Pricing (RFP) exercise and subsequent procurement and installation of a 130 site Frame Relay Network migration project resulting in a 25% annual network cost savings.Updated and maintained circuits database ensuring accurate repository for 1st level WAN Controllers and Service Delivery department. Developed and updated Internal Web Site to advertise weekly provisioning status’ ensuring Project Managers/Engineers and or Pre-Sales personnel were updated. Negotiated with global Internet Service Providers (ISPs) and provisioned new Internet service links resulting in $72,000 savings annually.Scheduled and conducted monthly service review meetings with major North American carriers (Sprint, MCI/Verizon, SBC, AT&T, etc..) to ensure contractual Service Level Agreements (SLAs) were within proper parameters, review contract terms and address any service, pricing or implementation issues.

Responsible for proactive surveillance and trouble shooting of the Schlumberger worldwide information systems data network consisting of over 50,000 end users in over 50 countries. Provided front-line first level technical support in the Global Network Operations call center for the multi-faceted wide area networks including:BBN X.25 network with 40+ nodes worldwideCisco network with over 700 routers worldwide connected via T1, Frame Relay, lease lines and VSATVoice network with nodes in the Far East, Europe and North AmericaVSAT network with 40+ remote sites in South America and AfricaAnalyzed, designed and recommended process enhancements for shift changes and back-up procedures that reduced man-hours and improved customer service.Provided onsite support in camp setting and on two off shore rigs for telecommunications and satellite dish installation in Equatorial Guinea, Africa.