Glen Spencer

Glen Spencer Email and Phone Number

Specialist Leader, Retail & Consumer Products at Deloitte LLP Award-Winning Retail & Operations Executive | E-Commerce & OmniChannel Transformation | Strategic Business Planning | Process Improvement | Talent Development @ Deloitte
new york, new york, united states
Glen Spencer's Location
New York City Metropolitan Area, United States
Glen Spencer's Contact Details
About Glen Spencer

Operations executive with stellar 25+ year career with world’s largest retailer marked by multiple awards for financial, brand, process improvement, corporate culture, and customer experience results delivered in some of Walmart’s most complex, high-profile, and challenging markets.Catalyst for positive change known for exceptional success:✅ Driving sales and customer loyalty with innovative omni-channel customer experiences✅ Achieving operational, P&L turnarounds and revenue growth in ever-larger markets✅ Building consensus and leading major change initiatives without disruption✅ Conceiving and executing highly successful talent development programs✅ Accomplishing major restructuring of large-scale businessesKey areas of expertise leveraged include:❏ Operations Management ❏ Big Box Retailing ❏ DigitalTransformation ❏ P&L Management & Turnarounds ❏ E-Commerce & Digital Channel Development ❏ Employee Engagement ❏ Development & Team Building ❏ Change Management ❏ Workload Planning & Scheduling ❏ Diversity & Inclusion ❏ Process Improvement ❏ Crisis Management ❏ Restructuring & Process Reengineering ❏ Strategic Planning ❏ Replenishment & Scheduling SystemsI believe that a major contributor to my success has been a natural ability to inspire, coach, and develop talent on a large scale, with diversity and inclusion always a priority. A hands-on, approachable leader, I nurture and motivate others to higher levels of performance, always ensuring my team understands the vision and steps necessary to exceed goals while providing the structure necessary for the corporate strategy to come alive.NOTABLE CAREER SUCCESSES:✔ Recognized as ★ Regional VP of the Year Northeast Division ★ Market Manager of the Year (3 times) in enormous, extremely competitive organization.✔ Built teams that led company in sales growth consistently and fostered a culture of success one of the company’s largest, highest-profile regions sitting squarely in the media/investor spotlight.✔ Doubled eCommerce business during COVID, prioritizing improvement with foundational disciplines.✔ Innovated inventory and stocking processes later rolled out chain-wide that improved in-stock levels, sales growth, and customer experience.Having concluded my career with Walmart, I am currently exploring operational leadership roles in a culture where team building, change management, continuous growth and integrity are pillars for success.

Glen Spencer's Current Company Details
Deloitte

Deloitte

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Specialist Leader, Retail & Consumer Products at Deloitte LLP Award-Winning Retail & Operations Executive | E-Commerce & OmniChannel Transformation | Strategic Business Planning | Process Improvement | Talent Development
new york, new york, united states
Website:
deloitte.com
Employees:
295722
Glen Spencer Work Experience Details
  • Deloitte
    Specialist Leader, Retail & Consumer Products At Deloitte
    Deloitte May 2022 - Present
    Parsippany, New Jersey, United States
  • Walmart
    Regional Vice President, North Business Unit
    Walmart Oct 2017 - May 2021
    Greater New York City Area
    In this high-profile role, led $16 Billion region for the world’s largest retailer, which spanned New York, New Jersey, Connecticut and Pennsylvania. In one of the company’s most complex, highest volume geographic area consisting of 185 store locations in 20 diverse markets, led workforce of 50,000 associates and 1,400 managers. Scope of this complex role included operations management, restructuring, talent development, process improvement, digital/e-commerce channel development, revenue enhancement, and crisis management.☑ Grew revenues at company-leading pace by developing talent, improving operational execution, digital convenience and removing friction from customer experience.☑ Led change management at scale during major restructuring, entrusted with larger roles in each of the last three major corporate restructures.☑ Focused on omni-channel experience, launching new offerings that more than doubled digital sales to 6% of revenue.☑ Built brand visibility in complex environments and positioned business unit scrutinized by analyst community and media outlets as a model of operational excellence.
  • Walmart
    Regional General Manager
    Walmart Jun 2015 - Oct 2017
    Southern New England, Northeast Division
    In this first regional role, developed new team and process for new region created in restructure comprised of 75 stores doing around $5 Billion while leading turnaround effort across three states. P&L responsibility spanned 10 markets, 23,000 associates, and 700 salaried managers. ☑ Developed a high-performance culture through relentless development of store manager team and building a market manager team capable of exceeding company goals.☑ Led division and company in sales growth both years, including posting 10% growth in “Fresh” categories by taking ownership of “Store of the Community” merchandising.☑ Also outpaced company-wide customer traffic growth threefold by leading continuous in-stock improvement and instilling best in class front end ownership.☑ Achieved company best associate turnover reduction by developing true ownership at the store management and market team levels.☑ Slashed inventory levels 6% and utilized big data analysis to improve retail shrink by 32bps.
  • Walmart
    Market Manager, Metro New York City
    Walmart Jul 2013 - Jun 2015
    Greater New York City Area
    Directed operations of several of the highest volume stores in the chain in highly diverse, extremely complex market with $800M in sales and 75 salaried/2,000 hourly indirect reports.☑ Captured Market Manager of the Year Awards for 2013 and 2014 recognizing dramatic turnarounds.☑ Turned one of the company’s most intimidating markets to favored destination for future talent.☑ Developed and leveraged a new stocking/inventory management process that was eventually adopted enterprise-wide.☑ Built a high performing team that successfully transformed our brand and represented Walmart in a highly positive manner to Analyst and Media communities.☑ Outpaced entire business unit in comp sales by leading in customer traffic growth via improved store operations, associate engagement and raising expectations of store standards.
  • Walmart
    Market Manager, Allentown, Pa
    Walmart Mar 2010 - Jul 2013
    Lehigh Valley. Pa
    Managed $650 million, 9-store Market in Northeastern Pennsylvania, spanning operations management, strategic planning/execution, process improvement, budgeting, and talent development. ☑ Executed turnaround of market’s nine stores, earning 2012 Market Manager of the Year award.☑ Spearheaded successful openings of three new Super Centers in Allentown market.☑ Ranked #1 in comp sales within region.☑ Focused on talent development, with multiple promotions to market manager/market team roles.
  • Walmart
    General Manager
    Walmart Jan 1998 - Mar 2010
    Responsible for operations of $100 million Super Center as well as two different high volume general merchandise stores. Experienced in leveraging resources to improve customer experience and labor efficiency. Coordinated, directed and supported company initiatives to ensure continuous improvement and development of talent. Recognized for the ability to turn around underperforming operations.
  • Walmart
    Assistant Manager
    Walmart Jul 1994 - Jan 1998
    New Jersey
    Held multiple positions in store operations ranging from Assistant Store Manager to Co-Manager in several locations.

Glen Spencer Skills

Inventory Control P&l Management Leadership Merchandising Retail Store Operations Process Improvement Strategic Planning Budgets Change Management Talent Management Continuous Improvement

Glen Spencer Education Details

Frequently Asked Questions about Glen Spencer

What company does Glen Spencer work for?

Glen Spencer works for Deloitte

What is Glen Spencer's role at the current company?

Glen Spencer's current role is Specialist Leader, Retail & Consumer Products at Deloitte LLP Award-Winning Retail & Operations Executive | E-Commerce & OmniChannel Transformation | Strategic Business Planning | Process Improvement | Talent Development.

What is Glen Spencer's email address?

Glen Spencer's email address is gl****@****ers.com

What is Glen Spencer's direct phone number?

Glen Spencer's direct phone number is (408) 606*****

What schools did Glen Spencer attend?

Glen Spencer attended Harvard Business School Online, Walton Institute Of Retailing, Michigan State University.

What skills is Glen Spencer known for?

Glen Spencer has skills like Inventory Control, P&l Management, Leadership, Merchandising, Retail, Store Operations, Process Improvement, Strategic Planning, Budgets, Change Management, Talent Management, Continuous Improvement.

Who are Glen Spencer's colleagues?

Glen Spencer's colleagues are Vladyslav Komarnytskyi, Srushitha Reddy, Philipp Kuhzarani, Priya H M, Nipun Vinaik, Tuhin Naskar, Anett Küster.

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