An experienced, adaptable and highly competent Operations and Supply Chain Manager with extensive and diverse industry experience. With proven expertise in managing business improvement initiatives and enabling change solutions in challenging and mature businesses. Glen is an effective communicator with a practical solutions focus and the ability to engage with all levels to drive effective and sustainable change. He has been instrumental in developing in-house and outsourced 3PL solutions and contributing to the strategic direction and commercial success of the businesses he’s worked in.KEY SKILLSSupply Chain Management• Controlling all aspects of supply chain/logistics to match key client needs and contribute to strategic market objectives.• Managing significant projects and continuous business improvement initiatives to drive business competitiveness and meet demanding KPI’s.• Defining parameters and successfully negotiating and managing contracts with 3rd Party Logistics providers in APAC.Strategic Change Management• Managing improvement projects and continually monitoring and analysing performance to define future strategy and process change needs.• Driving effective change through innovative programs and engaging with managers,staff and external stakeholders to achieve significant results.Strategic Leadership & People Management• Building and developing engaged and performance focussed teams, to deliver sustainable service, quality and cost improvements• Engaging with senior management; key accounts; external stakeholders and the wider business to ensure that shared goals could be fully recognised and achieved.Customer Service & Relationship Management• Liaising with key business functions and leaders to ensure that customer expectations were fully met.• Working to achieve balanced and commercially sustainable win/win business outcomes.