Glen Bolton Email and Phone Number

After leaving College with a National diploma in software development, like most, I had no idea where I was headed. I have always had a passionate interest in future technologies and loved theoretical discussions and ideas of how these technologies would impact our everyday lives, and indeed the roles in almost every profession.After a few years of travelling around and searching for the right opportunity, I came across an advert for a position at Surrey County Council. A large public sector organisation that I was certain could be one of the biggest benefactors of these new emerging technologies.I started working in the Payroll Team and moved through several teams within the Shared Service center including Finance, and its project support team. With each new role I found myself slowly being immersed into the bustling world of innovation. With growing skills in process improvement and business analysis it seemed almost inevitable that I was headed for something I had only ever dreamed about. An opportunity to join the newly formed Automation team as part of a wider Digital Transformation Programme at Surrey County Council.Working as a business analyst I was tasked with promoting robotic process automation within our organisation, sharing my ideas of success in such a way that I quickly built myself a sizable backlog of opportunities to explore. From team to team, process to process, I was analysing and documenting each in detail, building relationships, and working closely with a small team of developers to design and deliver automated solutions. After a short while, the current Automation team lead and Scrum master positions became available within the team, and I found myself naturally stepping into these roles to become the Delivery manager of the Automation team. I work closely with Business Consultants, Programme Leads, Project managers and platform leads to scale automation across the organisation. After 3 years I have helped to deliver more than 60 robotic process automation's which have saved over 40,000 hours per year across the organisation. Having become one of the leading public sector organisations in the country for automation, we have just opened our doors to Chatbots and Artificial intelligence to completely transform the way that we deliver value for the organisation, and the residents of Surrey. I strongly believe in the positive change that automation can bring to the world, and I find myself incredibly fortunate to be part of building the future I have always imagined.