Glen Cuthbertson Email & Phone Number

San Jose, Ca, Us

Design and implement innovative solutions to ensure seamless integration and robust security across diverse digital platforms, driving high-performance and user-centric experiences. Collaborate effectively with cross-functional teams to architect scalable solutions that meet project requirements and objectives.► Architecture Services - Center of Excellence: Directed multiple business units to design and develop an Architectural consortium to enable API best practices and software reuse via the Center for Enablement (C4E). www.salesforce.com/blog/what-is-a-center-for-enablement. ► Cloud Transformation Technical Leadership: Lead Architect to develop support for a multi-cloud CI/CD pipeline for Salesforce/Copado and MuleSoft. Pioneered business operations for tangible BizOps automation with Tableau and PowerBI to monitor cloud cost and develop reduction strategies. Demonstrated tangible value by moving portfolio apps to SaaS from internal platforms saving cost and time to market.► MuleSoft API Portfolio Upgrade Product Owner: Technical Product Owner across business units to upgrade 110 applications and APIs from Mule 3 to Mule 4. Vendor and business team product owner for priority objectives coordinated across the enterprise. Pursuing Certification in Anypoint Platform.► Agile Methodology Adoption SME: Led teams to unlock operational value by leveraging Atlassian Jira Align and Jira Cloud and license cost reduction. Delivered solutions for harmonious equilibrium between functional requirements and technical debt for sustainable best practices.► Operational Infrastructure Upgrades AppDynamics SME: Principal Solutions Architect in upgrading portfolio applications to onboard, configure, and use AppDynamics.

San Jose, Ca, Us

Deployed DevOps & CI tools for international development teams operating 24/7. Supported enterprise-scale technology stacks and programming languages while adhering to Progressive Agile methodologies, focusing on front-end web development.► Service Reliability Engineering – CI/CD Automation, Cloud Operations, Value Metrics: Enabled various business units to understand software portfolio value and delivered effective management strategies. Presented and solidified architectural design with leadership to realize the value in moving from on-prem to cloud and DIY application stack to SaaS. Devised a health metrics regime with SLI/SLO/SLA metrics to improve software release quality over time.► Cloud Transformation – Enterprise Data Federation: Played a crucial role in comprehending and streamlining cloud operations for a Cassandra/DataStax implementation on the Google Cloud Platform (GCP). Operationalized comprehensive health metrics covering every facet of the application's lifecycle, spanning from build to runtime, encompassing diverse cloud instances. Formulated GCP cloud setup automation with Terraform to manage multiple GCP instances for cost and health operational metrics over time. Developed strategies to evaluate and migrate to the cloud (blogs.cisco.com) ► Cisco.com Enterprise Web Platform AEM -> AEM Cloud: Technical leader for switching to AEM cloud from on-prem solutions. Exploring new CI/CD practices and implementing CI/CD across multi-cloud dependencies. Coined B2B CI/CD pushing Cisco infrastructure teams to design automation platform requirements for multi-cloud.

San Jose, Ca, Us

Designed and developed enterprise CI/CD processes for 13 AEM package release and delivery processes. Reduced delivery time from 1 quarter to 3 weeks. Created a method to leverage Docker and Puppet management to implement rapid delivery of developer AEM sandboxes to streamline development quality of life. Implemented pull-request automation based on successful scanning of code quality (SonarQube) and Security Scanning (Checkmarx). Developed release process to approve and merge 10+ branches per release using git-flow and GitHub-flow► Enterprise Web Platform and Content Management, Adobe Experience Manager (AEM): Technical team Leader for DevOps automation and best practices using AEM for template and application development on Cisco.com. Technical Site Lead on brand transformation for Cisco.com. Established release process and cadence using DevOps tooling and methods for Cisco.com releases. Collaborated with stakeholders to prioritize CI/CD automation with rapid feature development. Grassroots Agile/Kanban to improve team velocity. Collaborated with enterprise teams to enable pipeline automation at scale. Worked with service owners to establish and improve quality metrics for application portfolios. Developed release cycle and archetype for JavaScript Framework releases to content authors.

San Jose, Ca, Us

Orchestrated the development of the company website, showcasing strong leadership competency. Succeeded in integrating and implementing a CRM platform, leading to streamlined contact-center customer support.

Here, I orchestrated the development of the company website, showcasing strong leadership competency as the Lead Developer and Information Architect.► Succeeded in integrating and implementing a CRM platform, leading to streamlined contact-center customer support and enhanced knowledge management tools.

Developer team lead and architect for Pacific Bell's (now AT&T) first internet customer care solutions. This was a multi-vendor CRM platform integrating trouble ticket reporting, email, and phone with self-serve troubleshooting for internet customers and tech support agents.

Software Engineering

Computer Science