• Member of Tip of Week Committee and presented Tips to Agency on GroupWise Calendar and Customer Service• Trained Local Office Workforce Service Representatives for Case Manager in Trade Act• Responsible for Trade files and case management in Cedar Bluff Office• Member of the Trade Manual Committee• Trained Virginia Employment Commission Staff and Partners in Region One on Virginia Workforce Connection (VWC)• Responsible for scheduling RS-EUC appointments for local office• Assist Regional Trainer in VWC Refresher Training in Region• Represent the Virginia Employment Commission in Economic Development Meetings, Job Fairs, Employer Advisory Committee Meetings, Business-to-Business Showcases and special events• Responsible for taking job orders and matching applicant qualifications to employer requirements• Present the Re-employment Service Orientation Seminars and Job Hunting Workshops• Work with Employers in developing Workshops to meet their hiring needs• Lead interviewer in mass Unemployment Claims, Trade Act, and Disaster Unemployment Claims• Secretary for the Triad Employer Advisory Committee and assist officers in planning quarterly meetings• Assist clients in Career Assessment, Resume, Application, and Labor Market Information• Member of Workforce Development Advisory Team• Member of Local Office On-Job Training Committee• Work with Department of Corrections to deliver services for individuals in transition• Member of Project Search Committee • Interviewed claimants and assist in filing unemployment claim, and explain Virginia laws and requirements• Assisted Hearing Officers with statements from claimants and employers• Matched applicant’s qualifications to employers’ requirements• Assisted Clerical Staff with data entry• Maintained and operated Scantron, and all standard office equipment

• Responsible for scheduling service orders, installations, and estimates• Responsible for accounts payable, accounts receivable and the processing of payroll• Coordinate power changes and up-grades with American Electric Power and Building Inspectors• Process Warranty Claims and work with vendors• Market the company with Television, Newspaper, and Billboard Advertising Companies

• Responsible for collecting payments from policyholders and account representatives• Posted account entries• Changed beneficiaries and amended policies according to guidelines• Processed death claims• Assisted Underwriting department with documentation• In charge of administering personality test to applicants

• Supervised cashiers and front-end operations and assisted Management in scheduling employees• Responsible for approving refunds and exchanges• Trained new cashiers• Responsible for spot-checks on cash registers• Supervised Layaway Department