As an On-Site Employee Relations Coordinator I am heavily involved in the day-to-day business of managing our employees. Acting as a liaison and representing Volt and our client in a professional, courteous and knowledgeable manner. Addressing and resolving all employee relations issues as well as contingent workforce questions and concerns in a confidental manner. Counseling employees on issues including, but not limited to performance, professionalism, attire, language and attendance policies.My duties also include maintaining written documentation from the customer on specific policies and procedures/changes that will impact Volt's program such as assignment extentions, maximum length of assignment, dress codes and security issues.Meet with user managers on a regular basis to monitor quality, assess upcoming needs, current service level and new or changing issues in the department.Complete paperwork required setting up both payroll service and Volt Workforce Solutions recruited employees.Check in, conduct new-hire orientations, including security/safety procedures and escort all supplemental workers to their work stations on their first day of assignment.Collection and validation of timecards accuracy of accounting.Provide various customer reports per their request.Communicate all information to Volt's branches, associate vendors, and supplemental workers on a timely basis.Ensure compliance to state and federal employment laws.Maintain consistency and integrity of data. Effectively utilizing all advanced capabilities of Volt's computer databases, while completing special projects as assigned.

iOS and Mac Technical Advisor Provided friendly and world-class customer service, troubleshooting and technical support to customer's via phone for issues or concerns with Apple ID's, iTunes, iPhones, iPads, iPods, Mac desktops and laptops. Intently and patiently listening to customers, to use technical expertise, creativity and passion to meet their needs, all while reminding them that not only do they have great products but also have access to great people who are grateful and willing to help.Apple was a wonderful company to work for with awesome perks. I hope to return in the near future to a Major Account Executive/Sales position with more conventional work hours that will fit my lifestyle.

As a Senior Account Executive (B2B) I sold a broad range of business-focused services including comphrensive VoIP/Hosted PBX, TDM & SIP voice, data, data center, cloud, business continuity, internet and MPLS services over TelePacific's fiber and Ethernet networks.Understanding complex solutions and presenting them to C-Level business customer's creating partnerships to maximize productivity, innovation and assist in ensuring compliancies were maintained where applicable.Possessed vast knowledge of current and new technologies related to collocation, cloud computing, storage and virtualization. Superior oral, written, time management and presentation skills. Extremely effective in customer/client retention.

B2B Outside Sales for HVAC Maintenance/Service Contracts - Introduce services, develop and present ROIs, perform site surveys of HVAC equipment and systems, energy anaylsis/carbon footprint, PowerPoint presentations, provided solutions oriented consultations and programs along with various related tasks. Networked and member of Building Owners and Managers Association (BOMA) Bay Area Chapter.

As a Corporate Account Executive with a territory in San Francisco's financial district, I was tasked with meeing with clients and engaging in sales activities at the customer's site, communicating with clients via phone, teleconference, email related to proposed solutions. Providing subject matter expertise, advising on suitability of products based on technical needs. Preparing proposals, presentations and/or bids, including developing pricing, strategic plans and implementations. Researching and developing customer solutions with internal and external partners.

Consulting with business clients to develop efficient hardware and software solutions. Computers, Final Cut Studio, Logic Pro, Aperture, XRaids. Addressing proper computer configurations that would meet the customers' business needs with room for growth and expansion.Consistently meeting and exceeding monthly revenue based quotas of $500,000. Received the award of 'Top Closer' for the 1st and 2nd quarters of 2007, with 7.5 million revenue sales for 2006.

Cellular phones sales

Acquired new accounts through cold-calling and prospecting. Maintained existing accounts, presented ROIs to C-Level executives. 1st year closed at 733% of quota, closing a National Account, rendering me 'number 1 in the nation' at MobileComm, achieving President's Club status.