Glenda Perez Email and Phone Number

Clerical tasks, answering phone calls, email and Facebook management.Assisted in daily office and hospital needs.Preparing reports and maintaining appropriate filling systems.

Assisted with customer's order, complaints and inquiries.Answered customer inquiries through in-person, phone and email.Processed and received payments of wholesale orders and purchases.Provided excellent customer service.

Logged incidents and requests to the ITSM system.Resolved user complaints and technical concerns with strong verbal and negotiation skills.Support user’s account issues and technical issues via email, live chat and telephone.Handling calls and providing remote sessions to users.Researched issues on various computer systems and databases to resolve complaints and answer inquiries.Demonstrated professionalism and courtesy with users at all times.