Glenda C. Email & Phone Number

Greater Los Angeles Area

• The executive leader of the Human Resources functions for the largest acquired public company; including the historic Los Angeles Athletic Club, the California Yacht Club, and Storage West with over 55 self-storage.
• Partnered and coached organizational leaders in successful execution of company culture and realignment of workforce.
• Realignment of Performance Management; increasing performance 15%, reduced turnover 33%, and reduced recruiting cycle by 50%.
• Successfully managed acquisitions; including company communication, workforce planning, workforce reductions, severance packet design, etc.
• Revamp of Worker’s Compensation program; lowered WC administrative costs $600K, lowered repeat claims 80%, eliminated frivolous claims; lowered Mod Rate 30% in 2 years and 50% in 4 years.
• Redesign of health benefit program for $250K annual savings, raised employee benefits satisfaction 30%.

Pasadena California

• HR Executive and key contributor; provided strategic vision and strategy to facilitate HR effectiveness at RUSNAK Automotive Group; a premier, luxury automotive brands dealership with 18 locations throughout Southern.
• Saved $400K in benefits cost, lowered Mod Rate 45 points, streamlined WC.
• Restructured talent management; lowered days-to-fill 40%, increased New Hire retention 30%, and reduced turnover 40%.
• Automated benefit administration, upgraded HRIS, Compliance, ATS and LMS.
• Led company to being voted 24th "Best Place to Work For" in LA. through redesign of Total Rewards and enhancement to employee experience and people management initiatives.

City Of Industry, California, United States

• Executive leader and strategic partner to senior management for a parent company of 7 companies with location in the US, Taiwan, and Dominican Republic; in the Retail, Warehousing, Distribution, Technology, Health, and.
• Guiding the executive team in organizational restructures, mergers, acquisitions, succession planning, workforce planning and employee development, workforce alignment with company values and business initiatives.
• Savings of $680K per year in employee development by initiative realignment, resulting in relevant, efficient, and cost-effective learning and development services.
• Saved $500K per year in HR operational cost while increasing employee satisfaction score by 70%; converted PEO services into an in-house operation.
• Led company to being voted in top "20 Best Place to Work For" in LA.

La Canada Flintridge, California, United States

• Led the talent acquisition and development of a national third-party logistics firm, with locations in over 40 states. Key achievements include:
• Led organization in learning, workforce and succession planning.
• Aligned company goals with development initiatives, yielding managers that established profitable operations within one year.
• Affected 500K labor cost savings by implementation of new business plan.
• Saved 60% recruiting cost, increased retention 40% by aligning talent acquisition, interview guides, and job descriptions with needs of each branch.

• Partnered with executives in alignment of business goals with learning needs for succession planning, job skills training, management development, etc.
• Built a strong management talent bench through a succession program, included leadership development, and employee career development program.
• Developed a Manager-in-Training program that enabled the company to open up to 10 new locations per year.
• Accelerated the profitability timeline of new hires from 6 months to 30 days by redesigning the sales training program.
• Increased revenue through sales and systems training programs.

M.S., Educational Psychology; Career & Organizational Development

B.S., Psychology