Glenda Hansbrough Email & Phone Number

Staunton, Virginia, United States

Joined forces with leadership to introduce accurate and continual communications to external customers on any aspect of order fulfillment. Pivot accountability alignment for 18 brewery accounts to ensure clients have cartons needed to send out their product.Results— Provide order and inventory management based on forecast and other modeling. Navigate on time and in full shipments. Initiate project management for external customers while developing new business with existing customers. Active participate in Lean Sigma projects and deploy continuous improvement initiatives. Liaison between GPI and our customer on all aspects of account management.

Va

Locked arms with Architects, Engineers, Drafters, Take-off, and General Contractors to complete Architectural Commercial Buildings. Lay foundation for customer relationship growth in Pennsylvania, Connecticut, New Jersey, New York, and one of the Largest Distributors in Michigan. Drive management alignment for 52+ Commercial Customers.Results— Penetrated accounts by adding new products resulting in $1M+ in sales. Produced uptick in ordering base by 17% Steer all phases of projects from procurement to commission representing $20M+yearly. Shape implementation methodologies to rein in project cost to keep within key milestones.

Charlottesville, Virginia Area

Stepped in and met challenges where others came up short - develop acquisition, retention strategy, and training based on customer journey mapping, quantitative and qualitative research to meet and exceed company goals.Results— Rocketed retention in blood donors by 61% increase (measured regionally). Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities. Grew Customer base 35+% resulting in raised revenue of 25%.  Improved customer satisfaction ratings by 33% using improved sponsored groups.

Salem, Va

Called upon superb consultative selling talents to establish relationships with brokers, vendors, owners, and staff to seed opportunities to meet business and company goals. Introduced open dialogs with Chain Accounts, including Holiday Inn's, Wingate, Comfort Inn. Accountable for logged time, calls, results, and submitted reports. (Territory Sales Manager for Staunton Foods - 02/2014-01/2015).Results— Devised and deployed optimized sales management and revenue development strategies, boosting Food, Chemical and Equipment territory $4.3M+ in annual sales with 13+% Gross Profit Margin.  Achieved sales goals, distribution targets, and market share through proactive management of territory.  Opened chain accounts which surged revenue 32%. Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goal.