Glenda Raketti Email & Phone Number

Toronto, ON, CA

Aurora, Ontario, Canada

I'm all about fostering a culture of continuous growth and improvement in our organization. As the first learning-focused professional in our rapidly growing business, I'm shaping our team's skills and helping us excel in our industry.- Developed Tailored Training Programs: I created in-house training programs for sales and new-hire onboarding. This led to.

Toronto, Ontario, Canada

• In this role, I was responsible for leading key initiatives to drive operational performance and deliver best-in-class customer experience. This included developing and championing new launches and retail strategies.
• Leading cosmetic retail COVID-19 pandemic response. This involved continually adapting Store Operating Standards for Cosmetics to comply with changing legislative standards and safety protocols. Given the significant.
• Substantial contributions to improve colleague social engagement. This includes managing social media program roll-out for our stores, which has resulted in a significant increase in active accounts, as well as being.
• Supporting roll-out and training for the new Mobile Clienteling and Virtual Selling for Store Associates program.
• Championing community investment as a Community Investment Co-Lead

• In this role, I analyzed retail store data for insights, and generated innovative solutions to alleviate store workloads and inefficiencies. I partnered with various stakeholders both regionally and at our corporate.
• Created impactful employee learning programs that delivered business results. This included an Empathy Based Selling Skills eLearning, monthly training videos to support current marketing campaigns, and Makeup Artistry.
• Development of new metrics and KPIs for store Beauty teams, as well as sales reporting tools to gain the insights our team needed more efficiently. This new reporting tool saved an average of 7 hours per month of.
• Implemented an internal social platform for store Beauty Managers to connect and share best practices.

Toronto, Canada Area

Identify training gaps and provide bilingual learning solutions for employees at over 1200 stores nationwide.Instructor led training, instructional design, marketing internal learning programs, beauty vendor training advisor, online Virtual Sessions, new employee on boarding at Central Office, assist in launch and maintenance of Learning Management System.

Richmond Hill, Ontario, Canada

All Beauty Boutique operations. Strongly committed to implementing and following all standards as set out by Shoppers Drug Mart. Consistently exceed sales goals and outperform on a year over year basis. New store opening; manage sales for Prestige/ Luxury Brands, Fragrances, Dermatological Skin Care and Mass Cosmetics; managed 10+ full- time and part-time.

Education record

Education record