Glenda Smith Email & Phone Number

Morwell, Vic, Au

Warragul, Victoria, Australia

Morwell, Victoria, Australia

Back to working directly with clients. With a focus on matching clients to suitable employment and help them achieve their career goals.

Warragul

Since Oct 2018, I have been Site Manager of the Warragul & Leongatha sites leading a team of five, to assist our clients into employment. Warragul is still a 5 Star site thanks to the work my mentor Lina put in, before I took over. Leongatha moved to 2 Stars and it is my dream to continue to engage the clients in ways to improve their employment opportunities. My current role, includes mentoring managing and training the staff, monitoring our ratings, working with the team to keep improving… Show more Since Oct 2018, I have been Site Manager of the Warragul & Leongatha sites leading a team of five, to assist our clients into employment. Warragul is still a 5 Star site thanks to the work my mentor Lina put in, before I took over. Leongatha moved to 2 Stars and it is my dream to continue to engage the clients in ways to improve their employment opportunities. My current role, includes mentoring managing and training the staff, monitoring our ratings, working with the team to keep improving on our performance, undertaking audits of the many reports the department and Konekt management put out. As a team, we develop stradegys to improve on our performance together. I enjoy helping my team identify their strengths and encourage them to share their ideas.Some of our clients have quite complex barriers to employment. Keeping up with current vacancies, employment opportunities, liasing with Registered Training Organisations, medical professionals whilst also encouraging clients to take control of their futures by setting challenges and assisting when they struggle. My key strengths are in communication skills, ability to see the best in people and a willingness to go the extra mile. Through supporting our clients, we have continued to develop a strong working relationship with RTO's local support groups where we can refer our clients who require specialized assistance to address barriers to employment. I still love my job and the challenges I am faced with. My passion for assisting people into employment is as strong as ever.I continue to contribute to the Konekt Indigenous Panel, who have formed to develop ways to best assist our first Australians into Employment. I'm thrilled to be on this panel where I can continue to support my Indigenous clients to break the cycle and find on going employment through training mentoring and Yarning Circles. Show less

Warragul

Provide individualized employment pathway plans Proficient in industry based computer programs. Competent in Word, Excel, Mail Merge and Internet and Email.Assist clients in addressing barriers to employment by linking to specialized services, training providers, medical intervention, counselling and provide assistance with job search (tailored resume writing, application letters and coaching in interview techniques)Assist clients to meet their Centrelink obligations for Intensive… Show more Provide individualized employment pathway plans Proficient in industry based computer programs. Competent in Word, Excel, Mail Merge and Internet and Email.Assist clients in addressing barriers to employment by linking to specialized services, training providers, medical intervention, counselling and provide assistance with job search (tailored resume writing, application letters and coaching in interview techniques)Assist clients to meet their Centrelink obligations for Intensive Activities, Work Experience Phase and Compulsory Activity PhaseSee clients on a regular basis to check job search, update resumes or to provide assistance with resumes, cover/application letters or coaching in interview techniques. Provide tailored job matching, liaising with local businesses, reverse marketing and advocating for clients.Support rest of the team in their roles including administration, customer service, answering phone inquiries, providing over the counter support for members of the public. Delivering training in Identifying Strengths and building Resilience to selected individualsWork closely with local organisations including Indigenous Support groups, Drug and Alcohol Support workers, Youth workers, Training organisations and local medical professionalsNetworking and promoting the company and its services.Keep up with local and regional labour market informationFirst Aid officer. Fire warden duties. Mentor train and support new staff when required. Attend any professional development training and keep up with changes in guidelines and policies.Have a good understanding of clients' and Workways' obligations. Show less

Healesville

On a 12 month contract. Provide high level of customer service to members of the public and local businesses, reviewing bills, following up on bill inquiries and complaints. Responsible for Petty Cash, balancing and managing assets. Some sales and marketing. Booking flights and accommodation for Area General Manager when required. Professional development/training as required. First Aid and Fire Warden. General cleaning and administration duties including filing, data entry using… Show more On a 12 month contract. Provide high level of customer service to members of the public and local businesses, reviewing bills, following up on bill inquiries and complaints. Responsible for Petty Cash, balancing and managing assets. Some sales and marketing. Booking flights and accommodation for Area General Manager when required. Professional development/training as required. First Aid and Fire Warden. General cleaning and administration duties including filing, data entry using Industry based programs. Show less