In my position I support the effective operation of all aspects of the volunteer experience including recruitment, placement, and recognition for JA signature education programs, such as Jim’s JA BizTown®, JA Finance Park®, JA Titan Student Business Challenge®, and JA Career Speakers panel. I also support the recruitment and training of volunteers for classroom-based JA programming.

Using a blend of technical skills, and an artistic eye for detail I take pictures of people, places, landscapes, food, and whatever else inspires. I primarily focus on portraiture. I love to connect with new people. Photography allows me to help them celebrate their love, their new family, their business or just themselves in a unique and powerful way.

As an inside sales representative, I am responsible for sales of small wares and equipment as well as assisting incoming phone leads. I am responsible for quoting & selling food service supplies, greeting customers and providing industry knowledge for customers looking to start or grow their existing food service business. I work with a team of 4 other ISRs, and hands on leadership to organize, maintain & stock our merchandise showroom. We carry a wide range of things from small kitchen wares to large commercial kitchen equipment all while suggesting and supporting in store promotions.

At the new SpringHill Suites property, which is a division of Marriott, my role is essential in ensuring every guest's expectations are exceeded throughout the check in and out process. I am attentive and proactive in coordinating hotel services for each guest. I offer information on hotel promotions, amenities, and events. We often get travelers new to the area so I act as an ambassador for the Wauwatosa and Milwaukee community alike. I enjoy working in a friendly cooperative environment where I can be all about exemplary customer service.

After years of committed service excellence, I was promoted to Senior Team Lead Marketing Coordinator. I am now general manager of the team at the East Side location. I oversee all areas of the salon including but not limited to operations, inventory, recruitment, training & sales. I work to ensure goals are met and exceeded and the team has all the tools and information to excel at their jobs. I work with a positive all-hands-in mentality & I lead by example because a space can only be successful if all members are invested in it's success.

After continued success in sales, problem solving, event planning & execution, social media content creation and team leadership I was promoted to Team Lead Marketing Coordinator.

I am social media manager for our location's specific Facebook page. As point of contact for events within the space I oversee the planning, staffing, execution, marketing materials, cold calling and catering for monthly in store events. I post to our page daily a combination of in the moment highlights, team member work, wellness tips, expect advice & product knowledge. It allows me to exercise both sides of my brain through copy writing, digital photography & data analysis. I am also the point of contact for reviews & comments left on the page.

As a major point of contact for both guests and team members alike, my role and duties change daily. Primarily I ensure continuity of experience for guests. I coach and train the front of house team members about our experience policies, instant rituals we preform, and positive sales techniques. I schedule reservations and handle guest concerns while creating a welcoming, energetic environment. I enjoy the ability to be a source of support for the technical team members as well as ensuring guests have a rewarding experience within our space.

I participate in monthly meetings on the new products launches, services and campaigns AVEDA has to offer. Through both conference calls and face-to-face meetings, I learn about product knowledge, active ingredients and their purposes, best selling practices & proper usage. I then educate my peers & spa/salon guests on what I've learned. It's a daily practice and keeps me up to date with what's new in the industry and AVEDA.

As primary trade show client relations lead I:· Maintained client regional and national trade show schedules· Facilitated trade show service orders · Troubleshot with project manager for offsite trade show coordination & execution· Lead on-site supervision of show installation labor · Lead and styled kitchen and bath vignette staging

My position consisted of:· Navigated new technologies and thoroughly advised guests about various devices· Built loyal clientele funnel through referrals and cold calling· Networked within the community at events & create outreach opportunities to grow store impact· Exceeded personal and store sales goals· Instituted creative ways to communicate and collaborate with peers to help exceed team and store

My role consisted of: · Directing the day-to-day operations of the store · Leading a team of 6 associates and sales leads by example· Creating an on-boarding and training process custom the stores needs· Managing daily inventory receiving and processing · Implemented structured associate key performance indicator tracking to identify associate SWOTs· Created an effective communication system to track pertinent corporate information on the store level