Glen Doerr Email & Phone Number

Canton, Ma

• Operations Management• Manage all day to day functions for a multi-shift operation.• Lead a team of 90 plus associates and supervisors.• Work with vendors and suppliers in regards to various equipment and applications.• Manage all administrative duties related to the department.• Oversee department recruiting and training.• Communicate daily with clients and internal teams. • Responsible for meeting budget requirements.• Successful oversight of multiple projects including new client onboarding, process improvements, and integrating new applications and processes. • Monitor quality and productivity related to incoming mail transactions, research requests and transaction classification/indexing.

New England

District Manager• Oversight of day to day operations of 10 -13 Waldenbooks retail stores plus 10 – 15 seasonal pop-up ventures.• Managed 10-15 Store Managers to ensure district goals were exceeded and operations were successful.• Accountable for meeting monthly sales goals while maintaining payroll budget.• Responsible for inventory management to ensure optimal sales potential was met.• Continually built bench strength through recruiting and training to ensure all stores were well staffed.• Managed multiple projects including store openings, inventories, sales promotions and events.