Senior Account Manager - “Senior Manager”
Reston, Virginia, Us
ICF is a global management and technology consulting firm with over 8,000 employees.My position combined the roles of business development, project and program manager, and account executive. Managed project staffing, planning, and budgeting. Directed accounts to ensure realistic expectations, confidence, effective communication, and overall project success. Directly supervised a team of consultants and managed a large, diverse portfolio of projects. • Led selected business development and sales efforts for large federal agency opportunities including HHS (CDC, NIH, CMS, ACF, SAMHSA, NEI), SSA, DHS, DOD, and USDT.• Responsible for ongoing client relationship management and revenue expansion.• Directed product development and sales for a set of proprietary online software products including a learning management system (LMS) and IA/decision-support type system. Led product demos and marketing. • Established a new business offering for social monitoring and intelligence consulting.• Oversaw digital, web, and software services for a portfolio of key clients. Managed staffing, planning, and budgeting. Directly supervised a team of senior and junior consultants.