Glen Andrews Email & Phone Number
@secureworks.com
3 phones found area 843, 404, and 800
LinkedIn matched
Who is Glen Andrews? Overview
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Glen Andrews is listed as Senior Manager, Customer Success @ SecureWorks |Data Analyst, CCNA Security, CCNA Routing & Switching, Security+ at SecureWorks, based in Covington, Georgia, United States. AeroLeads shows a work email signal at secureworks.com, phone signal with area code 843, 404, 800, and a matched LinkedIn profile for Glen Andrews.
Glen Andrews previously worked as Senior Manager, I.T. Security at Secureworks and Network Security Manager II at Secureworks. Glen Andrews studied at Sfti - Trinidad.
Email format at SecureWorks
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AeroLeads found 1 current-domain work email signal for Glen Andrews. Compare company email patterns before reaching out.
About Glen Andrews
Results oriented, experienced and accomplished leader with a passion for Customer Success and a proven record of accomplishment in leading technology related Professional Services Organizations supporting enterprise and SMB Clients. Analytical thought leader and innovator who uses business intelligence, data mining and analysis to focus teams on the Customer Experience and ensuring that we meet their definition of success and that they receive maximum value from the products and services we deliver.
Listed skills include Technical Leadership, Thought Leadership, Cisco Firewall Security, Firewalls, and 43 others.
Glen Andrews's current company
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Glen Andrews work experience
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Network Security Manager Ii
As a world leader in security solutions, we go to great lengths to provide you with an early warning system for evolving cyber threats, enabling you to prevent, detect, rapidly respond to and predict cyberattacks. In fact, more than 4,200 clients in 59 countries trust us to protect their operations and information from today’s most advanced security.
Regional Director Of Field Engineering
- Led a team of Directors and Managers in growing and developing a loyal and appropriately skilled team of 97 Information Technology professionals that provided quality service delivery to over 375 clients across the.
- Led all aspects of Service delivery at the Regional level including but not limited to-: Client relationship management, Service desk management, field engineering management, Execution of all contracted I.T..
- H.R. management at the regional level including but not limited to Recruiting, Performance Appraisals, Coaching and mentoring, Performance improvement planning and execution, writing and updating Job Descriptions and.
- Management of I.T infrastructure projects from design to implementation, vendor selection and management, technology roadmap planning, procurement Services.
- Regional escalation point for service delivery issues at all clients
- Developed new service model that led to optimized engineering capacity and improve client satisfaction.
Manager Of Field Operations
- Led a team of 4 Engineering Managers, 17 engineers and 4 Client Operations Representatives in the largest market in the company
- Led all aspects of Service delivery at the market level including field engineering and local service desk
- H.R. management at the market level
- P&L management at the market level
- Designed and implemented several Cisco based security and networking projects
- Final level escalation for all Cisco firewall, routing and switching issues
Managing Client Operations Representative
- Led a team of 4 Client Operations Representatives in the largest market in the company
- Designed and implemented new client outreach programs that resulted in increased client loyalty and additional revenue
- Designed and implemented new engineering outreach programs that resulted in improved working relationships between the main client facing departments and ultimately, improved service delivery
- Implemented new processes that facilitated improved efficiency in scheduling engineering resources.
- Reduced over 90 days accounts receivable by 50%
- Worked with Market leadership on client relationship and marketing strategies
Glen Andrews education
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Sfti - Trinidad
Frequently asked questions about Glen Andrews
Quick answers generated from the profile data available on this page.
What company does Glen Andrews work for?
Glen Andrews works for SecureWorks.
What is Glen Andrews's role at SecureWorks?
Glen Andrews is listed as Senior Manager, Customer Success @ SecureWorks |Data Analyst, CCNA Security, CCNA Routing & Switching, Security+ at SecureWorks.
What is Glen Andrews's email address?
AeroLeads has found 1 work email signal at @secureworks.com for Glen Andrews at SecureWorks.
What is Glen Andrews's phone number?
AeroLeads has found 3 phone signal(s) with area code 843, 404, 800 for Glen Andrews at SecureWorks.
Where is Glen Andrews based?
Glen Andrews is based in Covington, Georgia, United States while working with SecureWorks.
What companies has Glen Andrews worked for?
Glen Andrews has worked for Secureworks and All Covered.
How can I contact Glen Andrews?
You can use AeroLeads to view verified contact signals for Glen Andrews at SecureWorks, including work email, phone, and LinkedIn data when available.
What schools did Glen Andrews attend?
Glen Andrews studied at Sfti - Trinidad.
What skills is Glen Andrews known for?
Glen Andrews is listed with skills including Technical Leadership, Thought Leadership, Cisco Firewall Security, Firewalls, It Strategy, Network Security, Cisco Technologies, and Virtualization.
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