Glen Finlayson Email and Phone Number
Glen Finlayson work email
- Valid
- Valid
Glen Finlayson personal email
- Valid
- Valid
Glen Finlayson phone numbers
I am a senior contact centre outsourcing leader with twenty years of experience across industry verticals including Telco, Telehealth, Government, Media, Retail, E-Commerce, Loyalty, Travel and Hospitality. I have a proven track record of successfully building high-performing teams at home in New Zealand and internationally through investment in people, culture, data, process, and technology.
-
Head Of Operations & Customer SupportStar Insure Nov 2024 - PresentAuckland, New Zealand -
Country ManagerProbe Cx Jul 2020 - Oct 2024Auckland, New ZealandProbe CX is the largest Contact Centre Outsourcer in ANZ with 19,000 team members. Probe has been in New Zealand for over 20 years & manages both onshore & offshore teams & Digital Transformation for a number of household names across Telco, Loyalty, E-Commerce, Retail, Media, Travel and Government. -
Operations ManagerTourism Holdings Limited Nov 2018 - Apr 2020Auckland, New ZealandTourism Holdings Limited (THL) is New Zealand's premier tourism company with 2600 vehicles on its fleet. THL is the largest provider of holiday vehicles for rent and sale in the world and operates under Maui, Britz and Mighty rental brands across Australia & New Zealand. My team at THL consisted of 4 Managers, 15 Team leaders and 80 staff focused on: Customer Service, Fleet Control, Vehicle Maintenance, Vehicle Mechanics & Vehicle Detailing. As the Branch Manager my primary responsibility was to ensure that THL customers have exceptional holiday vehicle experiences. To achieve this I overhauled the way that the site operates introducing new technologies, systems and infrastructure. -
Service Delivery ManagerProbe Cx Mar 2016 - Aug 2018Auckland, Auckland, New ZealandIn this role I managed Probes operations for Probes 2 largest clients. My Team consisted of 3 Contact Centre Managers, 19 Team Leaders & 255 agents focused on: Sales, Customer Service & Service Provisioning. -
Director - Sales & Service DeliveryTtec Mar 2015 - Mar 2016Auckland, New ZealandTeleTech is one of the world’s largest outsourcing companies. As the Director for New Zealand I managed 150 agents and support staff. The New Zealand site facilitates: Outbound & Inbound sales, Customer service and Technical Support for Fairfax Australia as well as supporting Technical processes for Chorus New Zealand. -
General ManagerOutsourcing Alliance Pty Ltd Apr 2010 - Mar 2015Manila, National Capital Region, PhilippinesOutsourcing Alliance is a Manila based Business Process Outsourcing company which was established to facilitate outsourced sales activities for Telecommunications companies such as Optus & Vodafone Australia. Outsourcing Alliance has progressed to become a full service BPO company offering a range of voice and non-voice support functions for Australia and New Zealand based businesses.
Glen Finlayson Skills
Glen Finlayson Education Details
-
Tourism & Hospitality -
Hotel Management
Frequently Asked Questions about Glen Finlayson
What company does Glen Finlayson work for?
Glen Finlayson works for Star Insure
What is Glen Finlayson's role at the current company?
Glen Finlayson's current role is Contact Centers | Transformation | Outsourcing | CX | Auckland based.
What is Glen Finlayson's email address?
Glen Finlayson's email address is gl****@****ail.com
What is Glen Finlayson's direct phone number?
Glen Finlayson's direct phone number is +197048*****
What schools did Glen Finlayson attend?
Glen Finlayson attended University Of South Australia, International College Of Hotel Management, Christ's College, Canterbury.
What are some of Glen Finlayson's interests?
Glen Finlayson has interest in Running, The Gym, Reading.
What skills is Glen Finlayson known for?
Glen Finlayson has skills like Marketing Management, Team Building, Thailand, Uae, Payments, Training And Development, Sales, Cold Calling, Cambodia, Beds, System Configuration, Finance.
Not the Glen Finlayson you were looking for?
-
Glen Finlayson
United Kingdom -
1pncc.govt.nz
-
1oldcastleinfrastructure.com
-
Glen Finlayson
Moultrie, Ga
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial