Reservations Supervisor
Current• Processing and maintaining information within the reservations database to a high standard• Using Microsoft Office programs to record statistical information • Producing detailed reports to analyse business data• Handling customer enquiries both over the phone and via email• Leading and motivating the reservations team and providing training to ensure achievement of targeted departmental goals• Based at Radisson Blu Edinburgh. I had started as reservations line staff… Show more • Processing and maintaining information within the reservations database to a high standard• Using Microsoft Office programs to record statistical information • Producing detailed reports to analyse business data• Handling customer enquiries both over the phone and via email• Leading and motivating the reservations team and providing training to ensure achievement of targeted departmental goals• Based at Radisson Blu Edinburgh. I had started as reservations line staff before being promoted to a supervisory position Show less