Glenn Ackerman Email & Phone Number

Serving clients in Sarasota and around the world.

Sarasota, Florida

2017. Not working for Block this season. 2016. Led 08535 to exceed last years revenue and this year's profit targets. Second place in the District in Net Promotor scores. Provided operational training to leaders of offices gained when corporate bought out 6 franchise offices and made them apart of our District. Instructed ITC and TTS courses. Recruited for ITC, Office Managers, Tax Pros and Client Service Professionals/Front Desk. 2015. Led staff of 20 at office 08535 to exceed revenue target.Interviewed CSLs, tax pros & CSPs. Instructed Skills & subd for ITC.2014. Led office 08535 to exceed MAX. Assisted in relocation to flagship. Created floorplan used. Mentored 2 CSPs to become CSLs in 2015. 2013. Led offices 08525 & 09216 to both exceed revenue targets.2012. Led office 09216 to exceed revenue target.

Shelbyville, Ky

Key holder, performed openings and closings, completed plan-o-grams, coordinated facility repairs, managed monies, led cashiers and served clients.

Sacramento, California

Wanted to see how it was to be a tax pro so I could better lead them in the future. Trained the (new) Office Manager and staff. Office hit revenue target a month prior to the end of the tax season.

Vacaville, California & Travis Afb, Ca

Led 2 offices to revenue growth. Received largest bonus in the District.

Travis Afb, California

In garrison, led team of schedulers that tasked aircrew members with airlift missions, local training events and readiness appointments.2008. As Detachment Chief and First Sergeant led, small team during squadron deployment to air base in Kuwait to enable C-17 aircrews to launch missions for the first time from that location.2007. Handpicked to aircrew that airlifted US SECDEF Robert Gates, staff and media from Brussels, Belgium to Bagdad, Iraq then double air refueled back to Andrews Air Force Base.

Ramstein Air Base, Germany

Led "Open the Air Base" teams to remote airfields in Europe & Africa enabling US Airlift missions supporting the Global War on Terror.2006: Led team to Brno, Czech Republic to assist in deployment of Czech Special Operations forces & their cargo into Operation Enduring Freedom 2005: Led team to support US Army Europe's Task Force Exercise Immediate Response 2005 at Bezmer Air Base , Bulgaria.Led team to support Spanish Forces at Zaragoza Air Base Spain.Led deployment of over 100 to remote location in Germany for Operations Readiness Inspection. Scored an Outstanding rating.2004: Participated in Pan Sahel mission at Bamako & Gao in Mali.

Mcchord Afb, Washington

Flew numerous in support of Operations Enduring Freedom & IRAQI Freedom including transporting terrorists out of Afghanistan destined for GITMO.

Mcchord Afb, Washington

Part of crew that flew the initial insert of CIA operatives into Afghanistan after 9/11. Participated in missions in support Bosnia & Kosovo conflicts, Operations Northern & Southern Watch and airlifted POTUS motorcade though out the US. Participated in The Royal International Air Tattoo 2000 in England.

Managed the Logistical needs of Air Force Recruiters in western Washington, Oregon and both offices In Alaska including Real Estate, Comm, Supplies, Equipment and Fleet.

Bachelor Of Arts (B.A.), Business, Management, Marketing, And Related Support Services

Associate Of Science (A.S.), Aviation/Airway Management And Operations

Associate'S Degree, Logistics, Materials, And Supply Chain Management