Reporting to the CTO, primary responsibilities included the enterprise program management of new product rollout outs to Georgia, Ohio and Kentucky. Also responsible for implementation of true Agile development across the teams, and partnering with Infrastructure management to prioritize projects, and advocate for standardization of environments, processes and procedures.

Program Manager – Revenue Management Systems (RMS) June 2015 - April 2018Responsible for delivery of the multi-million dollar RMS Transform program designed to increase revenue and guest loyalty at all +5000 IHG branded hotels utilizing the SAFe Agile development and delivery methodology. Program Manager – Global Technologies PMO June 2014 – June 2015Delivered a transformational multi-year, multi-million dollar foundational enterprise level program by deploying CA’s Clarity, a CRM/ERP tool which standardized PM tools, methods and processes across the multiple IHG PMO’s.

As a Senior member of the IT Strategy team primary responsibly is to build Forsythe business with existing Forsythe clients and develop new business with potential clients. Work with C-Level executives on identifying and implementing Strategic IT and Business initiatives based upon analysis and recommended road mapped solutions and projects with a national focus. Engagements typically span multiple areas of the Client’s business including Sales, Finance, Legal and Marketing with particular focus on domains within IT including Server, Storage / Backup, Network, Security, ITSM, BC/DR and Asset Management.

Director of Professional Services June 2009 – Jan 2013Responsible for all Partner delivered Professional Service (PS) engagements in North America for Softchoice, a leading North American LAR, constituting a +$10 million book of business. Responsibilities included:• Responsible for teams of Project Managers and Service Coordinators located in US and Canada.• Introduced PMI Project Management methodology to the Professional Services delivery teams at Softchoice.• Realized a +24% rate of return on all PS engagements in North America.• Negotiated rates, contracted and managed all Third Party delivered Professional Services for Softchoice.• Achieved 99.98 the number of partner delivered PS engagements that returned negative GP due to Project Management failures.• Responsible for representing Softchoice Professional Services business in negotiations between Softchoice Legal and Third Party legal teams on custom changes to MSA’s, Subcontracting agreements, NDA’s, and SOW’s. • Responsible for the management of the International Microsoft EA orders and Licensing from foreign LAR’s, a +$500,000 business.• Introduced standards for Subcontractor and MSA templates, reporting and engaging Professional Services.