Glenn Barton Email & Phone Number

As a consultant, I respond to and engage with referred retail automotive clients in evaluating personnel, pay plans, and operational processes with an aim to increase volume, reorganize and improve expenditures, and develop standardized customer service excellence.

Jasper, Al

In this position, I directed all turnaround initiatives aimed at regaining company profitability through the development of highly effective policies and procedures, and building a top-rated team focused on implementing the required changes for all organizational regrouping efforts. I recommended Sales and Service advisors to reach and sustain SET PRO status. My Key Accomplishments include: * Reached Top 5 Sales efficiency in SET and monthly goals 2009 forward without forfeiting gross while sustaining one of the highest gross per car average in SET. * Enrolled in TCUV Program, increased used vehicle gross, and consistently achieved over 110% of monthly objectives. * Grew Finance Department that sustained highest PVRs and has continually been awarded for achieving over 85% penetration with SETF as a OneSource Dealer. * Increased Fixed Operations from $1M to $1.8M, enhanced customer retention and sustained customer satisfaction scores well above region and Toyota green standards. * Enhanced TRAC departments to 45 units resulting in higher customer satisfaction and creation of a viable used vehicle source as an additional profit center. * Store awarded prestigious President’s Award in 2011 and 2012; reached all levels of President’s Award for 2013 save for net working capital although store achieved highest net profit in over a 10-year period. * Voted “Most Community Involvement Business,” “Best Place to Buy an Import Vehicle,” and “Best Place to Service a Vehicle” from community. * Store recognized in 2011 as Retailer of the Year Silver Award from Alabama Retail Association for businesses with annual sales of $20M+.

Lawton, Ok

I was specifically hired in this role to develop and build a solid managerial leadership team that was backed by comprehensive policies and procedures. I played a key role in resolving the used car inventory issues and growing the visible potential of the store within marketplace. My Key Accomplishments include: * Successfully established used car inventory cleanup protocols, increased overall store profitability, market penetration, and sales efficiency positioning owner to sell store. * Assisted new store owners in spearheading effective transition of sales and service processes.

Deland, Fl

I was recruited as the Sales Manager for a single point Nissan store that is a member of a leading automotive group in the USA. I held full accountability for recruiting and training a full-scale professional sales staff with sound product knowledge and comprehensive understanding of customer requirements. My Key Accomplishments include: * Played key role in outselling both Toyota and Honda competitors as well as larger-market Nissan store and increased sales department profitability by 30% in first year. * Envisioned and implemented multiple training initiatives resulting in customer retention rate greater than 75%. * Recipient of Nissan Circle of Excellence Award for five consecutive years.

Sanford, Fl

As the New Car Sales Manager for Courtesy Honda, a member of Auto Nation (largest automotive group in US), I oversaw all competencies involving recruiting, developing, and motivating a 25-member sales team. The staff training regimen involved 1-to-1 sessions that assessed obstacles to overcome, product knowledge reinforcement, positive listening skills attainment, and organization’s “customer first” approach. My Key Accomplishments include: * Instrumental in migration from UCS to Reynolds ensuring seamless transition for Sales and Finance Department. * Earned #1 Volume Honda Dealer within district while sustaining high CSI rating. * Managed inventory control and marketed oldest units successfully reducing floor plan expenses.

Orlando, Florida Area

I had full-scale responsibility for business operations and outside sales of this automobile and equipment leasing company focused on expanding a diverse customer base by providing varied terms on a wide range of products from office equipment to bulldozers. I collaborated with customers in understanding their specific needs for creating customized lease options including in-house and external bank institution financing. My Key Accomplishments include: * Researched, developed, and cultivated exceptional marketing relationships with various bank institutions that provided financing options at competitive rates and varied terms that often exceeded customer requirements. * Participated and was a guest lecturer with the Doering Leasing 20 Group for 3 years* Member and guest lecturer with American Equipment Lease Brokers