Glenn Biron personal email
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I am an IT Team Leader with 15 years of experience in the financial industry and a specialty in application support. Especially effective at project management. I have strong skills in staffing, motivation and evaluation, and through the years, I have earned a reputation for effective troubleshooting and problem-solving. I have strong relationship building skills which I use professionally to lead technical teams and bridge historical disconnects between departments.Specialties: Management Leadership, Application Support, Staffing, Agile, Datacenter Operations, Project Management, Documentation, ITIL, Mentoring/Training, Networking Hardware, Server Maintenance, Presentations
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OwnerFinelines Jan 2020 - PresentHendersonville, North Carolina, United States -
Real Estate InvestorFinelines Jan 2017 - PresentClermont, Florida
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Software Support ManagerJpmorgan Chase 2011 - Aug 2019I direct a global staff of 12 engineers and technicians, managing major IT issues and working with different levels of management, support and development teams. I oversee escalation issues which impact the bank and support over 90 internal banking applications worldwide. I am responsible for hiring, discipline, and employee review for all staffers on my team. -
Technology Program ManagerJpmorgan Chase 2006 - Jan 2017As Technology Program Manager, I oversaw consistent performance of global process, procedures and practices at all datacenters through scheduled reviews, formulating updates, rollout and maintenance. I designed internal staff training on datacenter technologies, and I developed the technical manuals for all datacenter operations for JPMorgan Chase, North America. I also oversaw billing.
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Project ManagerJpmorgan Chase & Co. 2005 - 2006Greater Chicago AreaIn this role, I managed a major power gear swap-out project, entailing total power shut down of Chicago datacenter and engaging over 10 lines of business owning 3000+ servers supported by over 250 people. I ran planning meetings between Datacenter Operations, lines of businesses, Corporate Real Estate for power and environmental, Networking, SAN and backups to ensure all facets were clearly defined and groups have clear understanding of project detailsThe project was completed on time with 100% satisfaction to business.
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Core Datacenter Manager / Project ManagerJpmorgan Chase & Co. 2004 - 2005Wilmington, DelawareOn this project, I served as contact point for data center operations during construction of two 220,000 square foot datacenters in Delaware. I interviewed and hired over 30 personnel for engineering positions at the new sites and relocated staff from other Chase locations. I trained all staff on bank processes, technologies, infrastructure, WAN, network, Datacenter layout and mechanicals.Once I had opened the sites (on time), I managed one of the sites for one year with very high satisfaction ratings from all customers.
Glenn Biron Skills
Glenn Biron Education Details
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Telecommunications Management
Frequently Asked Questions about Glenn Biron
What company does Glenn Biron work for?
Glenn Biron works for Finelines
What is Glenn Biron's role at the current company?
Glenn Biron's current role is Owner at FineLines.
What is Glenn Biron's email address?
Glenn Biron's email address is gb****@****ail.com
What schools did Glenn Biron attend?
Glenn Biron attended Devry University.
What are some of Glenn Biron's interests?
Glenn Biron has interest in Children.
What skills is Glenn Biron known for?
Glenn Biron has skills like Sdlc, Business Analysis, Vendor Management, Call Centers, Itil, Visio, Process Improvement, Software Documentation, Requirements Analysis, Technical Support, Sql, Service Delivery.
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