New Workplace Models
Current• Customer Care for Global Digitisation organisation • Virtual IT Point concept and introduction
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@basf.com
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3 phones found area 750, 161, and 973
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LinkedIn matched
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Glenn Cooper is listed as New Workplace Models at BASF, a with 60394 employees, based in Nottinghamshire, England, United Kingdom. AeroLeads shows a work email signal at basf.com, phone signal with area code 750, 161, 973, and a matched LinkedIn profile for Glenn Cooper.
Glenn Cooper previously worked as Global Service Portfolio Manager at Basf and Senior IS Business Relationship Manager at Basf. Glenn Cooper holds Computer Science from Lakeview 6Th Form College - Chilwell.
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AeroLeads found 1 current-domain work email signal for Glenn Cooper. Compare company email patterns before reaching out.
IT professional having more than 25 years of experience developed in large companies such as BASF & Etam. Driven by results and motivated for challenges.Focused on driving business growth through IT, with proven skills which include ability to effectively engage and communicate with business stakeholders at all levels, establishing partnerships, driving results in multi-cultural environments, implementing complex changes.Service Management experience covering Services across 7 countries in Production and Office environments following ITIL v3 FrameworkKey competencies:- Leader driven by business and results;- Implement IT benefits, fulfilling business requirements, while managing costs and risks;- Outstanding interpersonal skills to work effectively in a global and multicultural environment; - Strong management and leadership skills, focused on team development;- Emphatic and determined on achieving personal and business goals;- Capable to take risks when necessary;- Strategy orientation, planning skills and long-term vision;- Wide experienced on managing IS Services, including Service transition, Incident and Change Management, Reporting, Stakeholder engagement.- Account Management- International experience (Germany, Italy and others).2014 Lean Six Sigma2010 ITIL v3 Expert2008 PRINCE 22004 ITIL v2 Managers Certificate in IT Service Management2002 CNE2002 MCP
Listed skills include Itil, It Service Management, Team Leadership, Account Management, and 25 others.
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A career timeline built from the work history available for this profile.
• Customer Care for Global Digitisation organisation • Virtual IT Point concept and introduction
Uk
Responsible for the Service Area Segment "Unified Communication and Collaboration"Portfolio AnalysisPortfolio StructuringCustomer StructuringService DifferentiationService Maturity Analysis Portfolio Responsible - Unified Communications and Service Desk Services'Chat Bot PoC'
Uk & Europe
Working as the Business Relationship Management workstream lead for major strategic transition projectsStrategic demand handlingStakeholder engagementDemand collectionPresenting to Senior Mangement
Uk, Ireland, Nordics & Baltics
Covering all IT Services as a Single Point of Contact for 40 sites over 9 Countries in Europe North.Service Review meetings based on KPI measures and trending.Initiating Service Improvement initiatives.(CSI)Service Transition (Turn into Production, Turn out of Production)Incident, Problem & Change ManagementRoot Cause AnalysisWorking closely with Delivery Teams to ensure a smooth Transition of Service.Delivery and Vendor meetings to ensure issues are resolved quickly and efficientlyAccount Management for IT Services to the Business (€6mil)Strategic Implementation Management of Standard ServicesEscalation, Conflict Management & EmpathyRelationship Management
Nottingham, Middlesbrough, London
On-Site Support Team LeaderResponsible for 14 Support StaffFormulation of ITIL practices KPI adherenceBuilding Client StandardsTarget & Appraisal setting, Team buildingCustomer Service meetingsCost Control & OptimisationMonitoring and Reporting to Management on Service performance
Nottingham, United Kingdom
Desktop support for the Pharmaceutical IndustryDesign, Build, Rollout of Client & File & PrintSupporting 2000+ clients over 5 sitesAdherence to KPI'sCustomer interactionProject Management / Delivery (Desktop)
Mansfield, Nottingham
Shift LeaderMainframe Sales and Payroll processingHoneywell Bull DPS7000, UNIX 6000PrintingJob Aborts & RestoresStrict reporting deadlines
Other employees you can reach at basf.com. View company contacts for 60394 employees →
Marc Erling
Colleague at BasfViernheim, Hesse, Germany
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JC
Jeff Chandler
Colleague at BasfSpartanburg, South Carolina, United States
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MB
Matea Basic
Colleague at BasfCroatia
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GR
Gustavo Rodriguez
Colleague at BasfMontevideo, Uruguay
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YT
Yamila Terzian Kerikian
Colleague at BasfUruguay
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GP
Giannina Portal
Colleague at BasfRaleigh-Durham-Chapel Hill Area, United States
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FP
Fabio Perrotta
Colleague at BasfMonza E Brianza, Lombardy, Italy
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SG
Sophie Girardin
Colleague at BasfRaleigh-Durham-Chapel Hill Area, United States
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TH
Terje Halen
Colleague at BasfOslo, Norway
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GM
Gabriel Morais
Colleague at BasfSalvador, Bahia, Brazil
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Quick answers generated from the profile data available on this page.
Glenn Cooper works for BASF.
Glenn Cooper is listed as New Workplace Models at BASF.
AeroLeads has found 1 work email signal at @basf.com for Glenn Cooper at BASF.
AeroLeads has found 3 phone signal(s) with area code 750, 161, 973 for Glenn Cooper at BASF.
Glenn Cooper is based in Nottinghamshire, England, United Kingdom while working with BASF.
Glenn Cooper has worked for Basf, Basf It Services, Knoll Pharmaceuticals, and Etam.
Glenn Cooper's colleagues at BASF include Marc Erling, Jeff Chandler, Matea Basic, Gustavo Rodriguez, and Yamila Terzian Kerikian.
You can use AeroLeads to view verified contact signals for Glenn Cooper at BASF, including work email, phone, and LinkedIn data when available.
Glenn Cooper holds Computer Science from Lakeview 6Th Form College - Chilwell.
Glenn Cooper is listed with skills including Itil, It Service Management, Team Leadership, Account Management, Service Management, Itil Certified, Incident Management, and Outsourcing.
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